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I can't name change

7 replies

firstdefence · 05/10/2017 19:27

I change the name in My mumsnet, press "Save Changes" and nothing happens. Tried it on Chrome, Firefox and IE and it's the same.

OP posts:
FruBayerischOla · 05/10/2017 19:42

Have you remembered to put your password in again before you've Saved your changes?

firstdefence · 05/10/2017 20:11

Yep I have

OP posts:
LornaMumsnet · 06/10/2017 08:52

Hi OP,

That's really odd - can you try again and see if it is the same?

Flowers
firstdefence · 06/10/2017 11:44

Yes still the same (tried IE and Chrome). New name was pretty unique so I don't think it was that. Should I delete my account and start a new one?

OP posts:
LouMumsnet · 06/10/2017 21:15

Hi @firstdefence - no, you don't have to do that! Can you mail us at [email protected] and we can try to sort this out for you?

Thanks so much.

Flowers
Etymology23 · 14/10/2017 22:45

I also can't do this, nor change my email address- have tried chrome on a laptop and safari on a phone!

CarolineMumsnet · 15/10/2017 15:38

Hi there @Etymology23. Sorry for the delay in getting back to you. If you are still having trouble with this, do drop us a mail at [email protected] and we will take a look for you Flowers.

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