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Chat not working?

22 replies

coughingbean · 19/08/2017 09:21

Hi, i am using the android app on a samsung galaxy and chat does not load.
Is it just me?

OP posts:
Headhitspillow · 19/08/2017 09:55

Not working here either (iPhone).

TheOtherKateMumsnet · 19/08/2017 10:02

Hi guys,

Thanks so much for letting us know about this, it does look like something isn't right there. We'll look into this now and update you as soon as possible.

fourpawswhite · 19/08/2017 12:12

Strangely I can get on it on my phone but on the iPad app it's not working still.

LordPercy · 19/08/2017 12:28

I was trying to find a way on the FB page to let you know too. It stopped working for me on iPad and the phone app last night and after deleting and reinstalling on both it's still not working. Glad it's not just me.

Sundaysmumisfullofwine · 19/08/2017 12:30

Can get on chat via web browser but not via iPhone app.

Davros · 19/08/2017 13:55

Can't get it on iPhone

coughingbean · 19/08/2017 17:06

Thanks kate.

OP posts:
TimMumsnet · 19/08/2017 21:28

Hey guys, thanks for raising this, we're having some strange issues with certain topics in both the mobile apps. We recently added Local Topics to the Talk apps, and it appears to have broken something...

We're working on a fix, we really appreciate your patience!

pastapasta · 19/08/2017 21:29

Also can't access Chat on iPhone app.

trolleyknockers · 20/08/2017 06:59

Mine has been like this for a few days, deleted and reinstalled in iPad and still isn't working.

Shouldknowbetter2015 · 20/08/2017 08:03

I can't access chat either - 3 days for me now Angry!

Tutti · 20/08/2017 10:03

I can't access either😣

CharlieAC · 20/08/2017 18:17

Was just going to come on and report this! I can't get on chat on the app either Sad

AmIthatbloodycold · 20/08/2017 20:50

Really just marking place as I can't get my CHAT fix on the iPhone app

pastapasta · 20/08/2017 21:15

Still not working. Come on, HQ.

namechangedforthisreply · 20/08/2017 22:20

Chat still not working for me on iPhone

caffeinestream · 20/08/2017 22:34

Been off since Friday for me (app on the iPhone)

cupidsabsolutepsyche · 20/08/2017 22:38

Not sure if this is related but just had a look in 'Only Joking' topic for a giggle and there seem to be lots of 'Chat' type threads, with random (and old) dates. Am I seeing things??

cupidsabsolutepsyche · 20/08/2017 22:38

No Chat for me either, on iPhone

Treasures · 21/08/2017 00:46

Ah... just reinstalled iPhone app as I thought it was just my phone. Only afterwards did I think to come and look here! Looking forward to it being fixed.

LornaMumsnet · 21/08/2017 09:27

Hi all,

We appreciate that this is a massive pain and it's causing issues for our lovely APP users. Our tech team isn't too sure why this has happened but they are working really hard to fix it - we can't offer a timescale but we're hoping it won't be too long.

Flowers
TimMumsnet · 21/08/2017 10:16

Hi guys, we're pleased to report that the Chat and Product Test topics are back working again, we found the bug 🐛

Let us know if you still have any problems, and thank you for your patience!

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