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Can't change username

10 replies

user1492023898 · 12/07/2017 16:20

I can't change my username.

If I go to My Mumsnet --> My Account.

Username is Greyed Out.

Please advise.

OP posts:
FruBayerischOla · 12/07/2017 18:35

I think you'll need to contact MNHQ directly - send them an email on :

[email protected]

ToniMumsnet · 12/07/2017 20:49

Hi there,
We had a quick look at your account and have resolved the problem for you.
Can you log out and back in again and you should be able to change it now.

user1499728318 · 10/08/2017 05:20

I can't change my user name either, please can you have a look at my account?

LornaMumsnet · 10/08/2017 10:43

Hey user,

We've made a change now - can you try again?

Flowers
Flybye · 11/08/2017 21:39

I'm also having problems changing my username. It says username not acceptable (or something like that) must contain numbers and letters and no more than thirty characters. I've different ones, even old ones and I'm still getting the same problem

ChocoMunchi · 17/08/2017 12:06

Mine is sorted thank you Smile

Notthemessiah · 02/07/2018 18:43

I have the same problem - username greyed out so I cannot type anything in the box. Been registered here for quite a while now so it's not because I'm new.

I'll send an email as well.

user1991 · 15/07/2018 18:44

I can't change my username either - box is greyed out. Would really like to be known as something a bit more exciting than user1991. It wasn't even a particularly exciting year for me!! Mumsnet hq - can you help pls? Ta

myhubbyhasjinglebells · 25/01/2019 13:42

Pls help me Mumsnet- my username was funny at Christmas when DH had mini baubles hanging off his beard but not so much anymore. My username is greyed out and I can't change it 😒

JugsAndSoap · 26/12/2019 00:29

Hi Mumsnet, I'm having the same problem with mine, could you help please?

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