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Constantly being logged out

10 replies

LucretiaBourgeois · 20/06/2017 13:32

Until recently I've stayed pretty much constantly logged in to MN when using my phone (IPhone, Safari). Suddenly it's started demanding I log in with email address and password every time I switch on (and often just after a pause or doing something else on the phone). This is despite the "keep me logged in" box being ticked every time. I don't post often and I can browse without being logged in but it's annoying losing my settings so I can't see op in a different colour for example. Is there a reason this has happened, or anything I can do about it?

OP posts:
LucretiaBourgeois · 20/06/2017 14:27

Bump. Anyone else having this problem?

OP posts:
LornaMumsnet · 20/06/2017 16:41

Hi there LucretiaBourgeois,

So sorry to hear you've been having these issues.

Can we just ask, are you using private browsing?

LucretiaBourgeois · 20/06/2017 23:07

No - or not as far as I'm aware. Recently changed my provider and there was some messing round with settings then - but no intention of going to private browsing, and not sure where on settings I'd find it.

OP posts:
Highalert · 20/06/2017 23:08

I've just been logged out.Then I was logged in again without doing anything. Very strange.

LucretiaBourgeois · 21/06/2017 10:02

Ah. Checked out now and it seems private browsing was on. Turned it off and that seems to have done the trick. Thanks very much Smile

OP posts:
KatherineMumsnet · 21/06/2017 13:00

Ah, great! Thanks for letting us know LucretiaBourgeois, glad to hear it's sorted. Highalert could you also check to see if you're accidentally switched to private browsing?

MamehaSan · 21/06/2017 20:36

@KatherineMumsnet I've been having the same issue - I keep being logged out every time I switch out of Mumsnet. I do use private browsing, have you twiddled with a setting or something, as it's only been a problem over this last day or so? Is this a new feature, or a temporary glitch?

LornaMumsnet · 22/06/2017 09:38

Hi MamehaSan,

Would you mind dropping us a line to [email protected]?

We're more than happy to take a look.

Flowers
MamehaSan · 22/06/2017 22:51

@LornaMumsnet I've emailed you as requested.

LornaMumsnet · 23/06/2017 08:51

Thanks! Grin

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