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Original poster

Mobile site not working?

9 replies

Highalert · 10/06/2017 10:11

I have no bottom bar and I can't post on the mobile site.

Using Android and chrome.

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MNHQ

LouMumsnet · 10/06/2017 15:53

Thanks to those of you who've flagged this up to us and sorry to hear you're having difficulties. Our Tech team here at HQ are looking in to any potential issues and we'll update you when we can. Thanks all.

MNHQ

ToniMumsnet · 11/06/2017 20:23

Hi All.
We've got some feedback from Tech about the blue bar problem.
It seems they aren't showing because they have been hidden.
If you click on the middle button on the top right of the screen there should be a show shortcuts buttons option.
That should solve that issue.
Tech will be looking at the posting issue tomorrow.

Thanks all.

MNHQ

LornaMumsnet · 12/06/2017 08:16

Hi all,

Thanks for the updates.

Please do let us know what device and browser you're using and any detail about how it's not working is much appreciated (threads above are great, thanks, Empress).

MNHQ

LornaMumsnet · 12/06/2017 08:43

Sorry, GinGeum! We know it's super frustrating but as always, the more information, the better.

Thanks so much all, we're trying to get this sorted ASAP.

MNHQ

ShamTech · 12/06/2017 10:13

Thanks for all your reports and details. We managed to see this problem happening for ourselves over the weekend, and have been trying to figure out the cause. Looks like it may be a issue with a service provider further up the line who had some scheduled maintenance work over the weekend. We've contacted them now to complain that it's causing problems for our users. Will post again when we have an update. Thanks again for all your help and patience.

MNHQ

LornaMumsnet · 13/06/2017 10:34

Hi all,

Thanks so much for your patience.

If you don't know how to clear your cache, you can find instructions on how to do it here.

MNHQ

LornaMumsnet · 14/06/2017 12:34

Hi all,

How's it going? Is anyone still having problems with the mobile site?

MNHQ

LornaMumsnet · 16/06/2017 12:40

Hi all,

Just an update.

We're still looking into this one and are so sorry for the inconvenience it's causing.

MNHQ

ShamTech · 16/06/2017 15:51

Advanced search should be working again now. Sorry about that.

Is anyone still having a problem with the menus not working at the top or the blue bar not being present?

Thank you.

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