Want to change name, but can remember my password

[LardLizard]

Doh !! Any ideas please

Are you using the app? You don't need your password to change name on the app but if you aren't using it you'd need it to login

Hi there,

If you're still having issues, you could log out and try to log back in (we will send you a reset link if you've forgotten your password).

Hope this helps. Do get in touch with us via the Contact Us form (bottom right, under Help & Information) if this doesn't work for you.