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I've forgotten my password???

5 replies

nilbyname · 17/11/2016 12:13

How do I update my password, if I'm already logged in and I have FORGOTTEN my password???

OP posts:
cozietoesie · 17/11/2016 20:56

Do you still have access to the email you registered with?

AlchemySchmidtsSmile · 17/11/2016 20:59

Place marking. Am still stuck with my Halloween name change Blush

cozietoesie · 17/11/2016 21:11

If you can still get into your registered email, log out and then click the 'Forgotten password' link when you go to log in again. That should give you instructions on sending a (time limited, if I recall) reset link to your registered email. You can put in a new, strong of course, password and once you have that you can change your name back. Maybe give it all a couple of minutes to settle down before trying? Smile

If no joy there, try emailing MNHQ on [email protected] They should be able to sort you out.

Facebook etc signing in, I'll have to leave to another poster. Sorry 'bout that.

nilbyname · 17/11/2016 23:08

Thank you!!!

OP posts:
frikadela01 · 18/11/2016 15:55

If you log in via Facebook how do mnhq get in touch if they need to? Would it go to the email you have registered with Facebook? Because I forgot the password to that email an absolute age ago.

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