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I can't Namechange!!

10 replies

Aramynta · 29/05/2016 19:38

I am trying to NC for a thread but whenever I choose the name (which shows as available), enter password and click save it loads to a blank page. If I refresh it just shows this username and the new one doesn't even appear in the history list! ARRGGH

OP posts:
roundandroundthehouses · 30/05/2016 13:41

Having the same trouble here. Is there a known issue?

P1nkP0ppy · 30/05/2016 13:43

How do you name change? I presume there's a way without deregistering and starting again?

KatherineMumsnet · 31/05/2016 10:31

So sorry about this - this is something we are aware of, our tech team are taking a look!

JuliaDreams · 31/05/2016 10:35

This reply has been deleted

Message withdrawn at poster's request.

KatherineMumsnet · 31/05/2016 11:06

Ah, thanks for this JuliaDreams, could we ask what other browsers you tried?

JuliaDreams · 31/05/2016 11:31

This reply has been deleted

Message withdrawn at poster's request.

Sunnybitch · 31/05/2016 20:29

Won't let me either....

WalkingBlind · 01/06/2016 12:32

I've tried Chrome on Android and laptop, also tried Browser on Android and Explorer on laptop.... None are working for me :( All of them gave a blank page except Explorer gave an error message

FuckingFattyBitch · 01/06/2016 12:36

I had trouble when I name changed. Check the boxes carefully. Mine had automatically filled in my email address...in the postcode box. Worth checking just in case it's happened to any of you.

KatherineMumsnet · 01/06/2016 15:49

Thanks for this - tech are trying to replicate the issue using different devices and browsers, we'll report back when we know more.

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