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MNHQ

Further update to Talk font

16 replies

JustineMumsnet · 17/05/2016 15:23

Hi folks,
Following a further round of user testing we are going to make another slight adjustment to the font on desktop Talk (no change to mobile). We are using Roboto font. It was size 14px and weight of 300. We’re going to increase it slightly to 15px and weight of 400 to make it slightly more readable. Plus we are very slightly increasing the line to make it feel just a little less cramped.

Obviously any change takes a wee while to get used to - and we're sorry to inflict more on you - but hopefully you'll get used to it very quickly and agree with the majority of testers that it's an improvement overall.

Do let us know if you have any problems - should be released in the next wee while.

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MNHQ

JustineMumsnet · 17/05/2016 16:10

@eatyourveg

This thread looks fine (bigger than before) but my watched threads have shrunk in the last couple of hours and much harder to read - why aren't all threads the same size

Yes watched isn't right - we're looking at it.

MNHQ

JustineMumsnet · 17/05/2016 16:14

@MTPurse

This looks all wrong! I did the test site and commented that it was harder to read Confused

MTPurse most (not all) said it was easier - sorry if you were one of those who didn't agree. But "I'm on" and "Watched" threads not quite right at the moment - so hopefully will be a bit better when they are sorted.

MNHQ

JustineMumsnet · 17/05/2016 16:15

@MaddyHatter

and having had everything on 110% since the change, i just switched back to 100%

The names of the posters is small. The text in this box is huge..

You really need to sort this out!

We will - apologies - just a few teething problems...

MNHQ

JessicaMumsnet · 17/05/2016 16:45

@bookbook

no real problem with the size - a bit 'spaced out' for me but okay. Bit it is very jerky whilst scrolling up and down. And once again a time lapse on typing in the message box . On Macbook and chrome

Thanks bookbook, it might take a little while (minutes not hours) to roll out. If it's still happening after a short time can you give us a nudge?

MNHQ

JessicaMumsnet · 17/05/2016 16:52

@Samcro

ifeel like the tester thing was a waste of time. the active bit is tiny and horrid

oh no! Sad Please don't feel like the testing was a waste of time we had some really interesting and varied feedback (not just on fonts) and we'll be looking going over it all very carefully.

It has been incredible valuable and a massive thank you to all who took part.

Which active bit are you talking about Samcro so we can see what's up?

MNHQ

JessicaMumsnet · 17/05/2016 17:05

Thanks for clarifying Madhatter, TIO is being looked at.

We tried to reduce the number of font sizes starting with the premise that everything should be the same unless there was a reason to change. We've also tried to keep to just three different sizes on the main section of the screen.

Certain pieces of information have different levels of importance to users when reading and need to take a backseat to allow for a decent flow. In the case of threads the main focus is usually reading the posts themselves so elements like time and date are the smallest in size with username being the 'middle' size.

MNHQ

JessicaMumsnet · 17/05/2016 17:07

@RedKites

Start, flip and refresh are noticeably bigger than watch or hide. Unless that's intentional?

Hmm no RedKites that doesn't seem right, attached is a screenshot of what we'd expect you to see. Are you seeing something different?

Further update to Talk font
MNHQ

JessicaMumsnet · 17/05/2016 17:34

Thanks MadHatter - that's a fair point, we made usernames bold to distinguish them and increase visibility but we could do more.

Do other people feel that usernames should be larger?

Stillunexpected It sounds like it might not be quite right for you - can you send us details of what browser and computer you're using and a screenshot if poss?

On the main section of a thread there's only one typeface at three different sizes.

On the right hand column we do introduce a second typeface for some titles and add a condensed form of the main font for space saving use (e.g. buttons).

MNHQ

JessicaMumsnet · 17/05/2016 17:49

@MTPurse

What is the reasoning about having to change all the fonts? I'm really curious as it makes no sense to me at all. I have always been of the mindset 'if its not broken why try to fix it' so I am wondering why MN needs to be 'fixed'.

If there is anyone at MNHQ who suffers from migraine (With Aura) could you please ask them to test this and get their opinion?

Hi MTPurse, the motivation behind change is to bring more consistency. We have a variety of fonts across Mumsnet both in different sections of the site and across devices and we're on a mission to bring everything together to create a more consistent user experience.

We do our best to test changes with people who have a variety of issues including migraines, both in the office and remotely with users. For this font change we ran tests specifically with folk who were suffering visual issues and then also with a broader group.

It's difficult to find willing volunteers and we're always on the lookout for more people. If anyone would like to volunteer we have more opportunities coming so please do sign up.

MNHQ

JessicaMumsnet · 17/05/2016 17:55

@RedKites

It did seem a bit odd! I've hopefully attached a screenshot of how it looks for me. I'm using the desktop site but in Safari on an iPhone if that makes a difference.

Oops that's definitely not right! Thanks RedKite we'll pass to tech.

MNHQ

JessicaMumsnet · 17/05/2016 17:58

@OurBlanche

You still do... you have already said you chose a 2nd typeface for the RHS Smile

Can I ask again... are you planning on taking down the background? The OP and Own threads are easier to read as the contrast between text and background is less. The off white across the site s slightly too bright, it needs to be knocked back a bit.

As yet no one from MN has answered that question, though a few others besides myself have also mentioned it ...

We have been doing a lot of research into background options and what might suit. There's no definitive one size fits all of course, but we have a couple of options we want to test.

MNHQ

JessicaMumsnet · 18/05/2016 09:18

OurBlanche we'll do our best, we wanted to get the font better for most people first but we're keen to keep improving.

triathlon sorry to hear it's not right for you, can you let us know what browser you are using and what computer, a screenshot would be great too - just so we can check what you're are seeing is what we intended.

notagroattomyname yes we've increased the line height on desktop (no change on mobile). We understand it does mean more scrolling but it also allows better legibility for some folk because the font is less cramped. We're sorry it's impairing your mumsnetting though.

----

Thanks to all who commented to say it's better for them that's excellent news! Grin

MNHQ

JessicaMumsnet · 18/05/2016 09:19

Just to update, we've identified an issue with the font in the message box and we'll work on that asap.

MNHQ

JessicaMumsnet · 18/05/2016 13:49

Hello all,
Tech have released a fix for Threads I'm on and Threads I'm watching and the font in the message box has been corrected too.
Thanks all for your feedback, we're still considering whether to change the username so if anyone else has thoughts on that please let us know.
Thanks

MNHQ

JessicaMumsnet · 19/05/2016 13:56

Hi SilverBirchWithout, are you still having a problem?
If so would you mind letting us know the browser and computer you are using so we can try to replicate the issue? Thanks

MNHQ

JessicaMumsnet · 20/05/2016 09:41

@BoatyMcBoat

I have the same problem as zen and Augusta. Thread titles on I'm On are tiny.

IPad, Safari. Up to date software.

Thanks both, would you mind posting a screenshot?

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