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Getting threads deleted

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caroldecker · 31/03/2016 12:09

Please could you clarify how upset someone has to be for a thread to be deleted and whether it needs to be the OP or can anyone join in?

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MNHQ

RebeccaMumsnet · 31/03/2016 12:14

Hi there Carol,

Thanks for the thread.
If this is in relation to a thread that was removed this morning, we agree that there was an unsatisfactory outcome as we said on the thread. However, we had a duty of care to the OP following an email.

We try where possible to allow conversation to flow and we receive reports regularly from folks who are upset and want things removed. Generally, we do not remove threads for this reason but there will always be exceptional circumstances.

MNHQ

RebeccaMumsnet · 31/03/2016 13:32

We do try our best to be as fair as possible.

Occassionally there are exceptional circumstances and other times we will advise the OP to hide the thread. It is a judgement call on a case-by-case basis.

We never like to remove threads but we do if we deem it absolutely necessary at the time.

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