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Second pictures not working on app

10 replies

cozietoesie · 16/02/2016 12:48

I don't know whether this has been mentioned but for three or four days, it's not been possible to open second pictures on the app. (It may be more than that ie 'anything more than one' and I seem to recall someone saying last night that they were having difficulty actually loading a second picture.)

It's a pity because pictures are one of the real success stories of the app - for me at any rate.

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BeccaMumsnet · 16/02/2016 13:19

Hi cozie - just to clarify, do you mean opening the second (or further) pictures that have been uploaded onto a thread? Is this happening on all posts, on opening posts, or just on one particular post/thread? Thank you for flagging.

cozietoesie · 16/02/2016 13:31

Yes, Becca. That's what I meant. I'm afraid that I haven't been logging the details but I have one recent post in mind where it's happened again. I'll see if I can screenshot it for you.

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cozietoesie · 16/02/2016 13:37

Ah. It seems to have sorted itself just as I took the screenshot. Posting on Site Stuff is like calling the car repair people sometimes - 'Misbehave? Me??' Grin

(I'm assuming it wasn't my iPad - but it's also a possibility that taking the screenshot 'freed' something. Interesting thought there.)

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DawnMumsnet · 16/02/2016 14:49

We're just glad not to have to contact the Tech team, again. Wink

Do let us know if this problem crops up again though and we'll get them on the case.

cozietoesie · 16/02/2016 15:21

Thanks, Dawn. Will do.

Smile
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cozietoesie · 19/02/2016 18:32

Yes - the problem still appears to be there. You frequently can't open the second picture unless you 'do something' first with the thread. Then the picture seems to shudder almost imperceptibly and can be opened. It's not a critical error but something that Tech might usefully take a look at if they're twiddling their thumbs one afternoon. ('Huh!' says Tech bleakly in the background. Grin)

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IonaMumsnet · 20/02/2016 11:58

Hi again CozieToesie. Oh don't worry - Tech are just here for the biscuits, they've not got much on . Is there any chance you could do a screenshot for us? It should make it easier for them to work out what's going on. Or just a link to the thread concerned? Thanks!

cozietoesie · 20/02/2016 12:34

I'll do a screenshot next time it happens. It's just a minor app issue though because I know what to do now to fix it. (It's possible it's my iPad having an issue of course.)

Thanks. Smile

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cozietoesie · 21/02/2016 09:22

Here's one from this morning. (Currently the first thread on the Litter Tray.)

Second pictures not working on app
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BeccaMumsnet · 21/02/2016 17:32

Ah fab, thanks so much cozie. We'll take a look.

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