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Desktop version switching to app?

5 replies

HicDraconis · 14/02/2016 09:57

I use the desktop version on my iPhone. I like it, I like the layout, I don't like the app or the mobile site, have tried both.

If I open the page from Safari it works fine first off. If I then switch to another app or put the phone down for a while, when I go back into Safari to the MN open page it automatically opens in the app instead. I then go back to Safari and the page won't load - so I have to close the page, open a new one and navigate back to whichever thread I was reading.

It's a little thing, but it's irritating! iPhone 5s, Safari.

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MNHQ

BeccaMumsnet · 16/02/2016 12:03

Hi all - oooh this is interesting. As bringmelaughter says, some posters have been having the mobile site flicking to the desktop.

Has anyone noticed any patterns with it?
Particular times when it's happened, e.g. opening threads on particular topics?

Could everyone who hasn't said so far let us know what browsers they're using?

MNHQ

DawnMumsnet · 16/02/2016 20:26

Glad to hear it, bringmelaughter.

How's everyone else getting on?

MNHQ

AmyGMumsnet · 17/02/2016 14:23

Hi all

Thanks for bearing with us while we looked into this one.

This is due to something called 'universal linking' - a feature means that links open the right app if it's available, as apps tend to offer a better experience for mobile users.

Fortunately universal links gives the user the option to 'opt out' of using universal links. Once the web version jumps to the app, you should be able to se an option in the top-right to continue to 'mumsnet.com'.

If you select that, then safari will stop redirecting to the app every time a user opens a talk thread.

Really hope that helps! Flowers

MNHQ

BeccaMumsnet · 18/02/2016 13:07

Hi both - as AmyG has said, there should be the option to 'opt out' of using universal links.

"Once the web version jumps to the app, you should be able to see an option in the top-right to continue to 'mumsnet.com'. If you select that, then safari will stop redirecting to the app every time a user opens a talk thread."

Is this not happening for you both? Which devices are you using?

MNHQ

BeccaMumsnet · 21/02/2016 17:31

Hi all - many thanks for the feedback here regarding the app. We do always like to hear where we can improve. Please do continue to do post any comments or suggestions here and we'll pass them on.

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