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See all MNHQ comments on this thread

Why can't I namechange back to my old name?

11 replies

AveEldon · 09/01/2016 13:54

Why can't I namechange back to my old name?
It says the name is already in use

OP posts:
PaleBlueDottie · 09/01/2016 13:57

Had this same problem.
I changed to a Christmas name and now I am unable to go back...

Trills · 09/01/2016 14:03

I had this problem too - I emailed MNHQ and they put me back to this name but now I'm a bit scared to change in case I can't get it back.

BeccaMumsnet · 10/01/2016 16:51

Hi all - we'll chat to Tech and see if we can figure out what's going on. Thanks for posting everyone.

AveEldon · 11/01/2016 21:35

thank you

OP posts:
BeccaMumsnet · 12/01/2016 09:41

Hi all - Tech have asked which browsers and devices you're all using? We're having trouble recreating the issue at this end. Thanks everyone.

AveEldon · 12/01/2016 14:44

I'm using Microsoft Edge

OP posts:
MrsNoraCharles · 13/01/2016 20:30

Same problem here and I'm using Safari on a Macbook.

Trills · 14/01/2016 08:51

I was on Chrome on a Windows 10 laptop when it happened to me.

BeccaMumsnet · 14/01/2016 16:24

Thanks for this everyone. We'll pass it onto Tech.

AveEldon · 10/04/2016 17:28

any update??

OP posts:
ComeLuckyApril · 10/04/2016 17:34

I get this error, but ignore it, put in password etc and find the name change goes through regardless.

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