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Secret Santa code issue

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Xmas2015SantaB4438 · 07/12/2015 21:16

I seem too have been allocated 3 nicknames. I got 2 emails, one with donator name of Xmas2015SantaB4438 and one with Xmas2015SantaA4438. Both address labels said the donator was Xmas2015SantaC4438. I can't change my name to Xmas2015SantaC4438 because it says the name is in use. Not sure what to do! Thanks.

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MNHQ

DawnMumsnet · 07/12/2015 21:59

Hi OP,

Sorry for any confusion. We'll flag this to SandyMumsnet who deals with all things Secret Santa - we're sure she'll be able to sort things for you.

MNHQ

SandyMumsnet · 08/12/2015 17:06

Hi there Xmas2015SantaB4438
This was a techie glitch that we have taken steps to fix so it does not happen again. Meanwhile please visit HERE where you will be able to print the correct address label and indicate when you've sent your gift. Your correct Secret Santa nickname will be on the nominee's address label you use to deliver your gift.
Please ignore any duplicate emails and just rely on the info on this page.

If it's still a bit of a nightmare for you, please do drop us a mail at [email protected] and we'll be very happy to help you further.

Secret Santa is always an administrative challenge, but this error has been a particular faff for you all and we're really very sorry. [santa] [santa] [santa]

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