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See all MNHQ comments on this thread

MNHQ please contact me...

5 replies

GiraffesAndButterflies · 02/11/2015 07:27

Dear MNHQ
In mid-August you messaged me to say I'd won a competition, which obviously I was delighted about. I replied immediately with the contact info you'd requested.
The rest of August and all of September went by and I didn't hear anything further. Your message had said to allow 28 days and all the hacking stuff was going on, so I figured you were busy.
I emailed you twice in October and heard nothing back, not even a holding response.
I am therefore posting publicly (and reporting my post) in the hope you will get in touch!!

OP posts:
gamerchick · 02/11/2015 07:32

Good luck.

tribpot · 02/11/2015 07:34

Which email address did the original email come from? Did you hit reply to the original email each time? I'm just a bit concerned that this was our friend Jeffrey phishing and not a genuine email from MN at all.

GiraffesAndButterflies · 02/11/2015 07:40

Good point tribpot. Originally it was an inbox message from EmilyMumsnet. I'd entered the competition.
Subsequently I emailed them to contactus@mumsnet so if they had no knowledge of having contacted me in the first place I'll be even more angry that that didn't flag alarm bells their end!

OP posts:
RebeccaMumsnet · 02/11/2015 09:41

Hi Giraffes,

We'll have a look at this for you, can you please forward your mail to [email protected] please?

Thank you and apologies.

GiraffesAndButterflies · 02/11/2015 09:59

Huzzah, thanks Rebecca. Will do so.

OP posts:
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