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cuttingpicassostoenails · 09/10/2015 06:28
How do I stop the awful voice over adverts that keep appearing? One for Radox and now one with some bloke talking about London being the most popular city. It's driving me batty! The only thing that stops them is to close down mumsnet everytime.
DawnMumsnet · 10/10/2015 22:38
Oh dear, we're really sorry if you're being bombarded with noisy adverts.
Can you all please let us know which devices you're using, which version of the site (mobile, desktop, app) and if possible which browser.
We'll get our Annoying Ads team on the case.
DawnMumsnet · 11/10/2015 13:53
Okay, so the problem's occurring on both the desktop and mobile site. Thanks for letting us know - our Ad team are on the case.
Oh, and sorry! We know how infuriating this can be.
ColetteTech · 12/10/2015 10:12
Hi all, it would be really helpful if you could let us know the specific advertisers you're seeing who have auto-play adverts with sound, it would be great if you can also post a screengrab too.
We don't allow ads that auto-play sound on the site so we'll get these blocked as soon as possible.
AmyGMumsnet · 12/10/2015 16:52
Thanks for the added information, that's really helpful.
We've passed the details of those specific ads over to the ad team who will be taking a look. Thanks very much for your patience!
ColetteTech · 14/10/2015 11:17
Hi All, thanks for the reports and big thanks to those who've mailed in screengrabs . I think we've managed to find the culprits and have now blocked them, could you let me know if they are still appearing in 15 minutes time, so after 11:30am?
DawnMumsnet · 16/10/2015 12:21
Glad everything's peaceful on the site for you, Allalonenow.
How about you, cuttingpicassos?
DawnMumsnet · 17/10/2015 21:29
Glad to hear it.
Please do continue to report any other noisy ads that crop up.
IonaMumsnet · 21/10/2015 10:05
Hi folks! Sorry about this. We are trying to sort this one right now. Just rounding up the dinosaurs.
IonaMumsnet · 21/10/2015 14:10
Hi again! The lovely ColetteMumsnet has silenced the velociraptors now, we think. Should all be quiet there now. Please do just let us know if anyone is still having Dinosaur Roar issues. Thanks for your patience!
IonaMumsnet · 21/10/2015 14:52
Oh no! Thanks for the heads up. We'll have another look.
ColetteTech · 21/10/2015 15:28
Hi Better, the ad should still be there but it shouldn't be auto-playing sound like it was before, is that not the case for you?
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