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Password probs

6 replies

Jux · 01/10/2015 17:34

I need to change my password. LastPass seems to have remembered the wrong one, or I've changed it without updating (just about possible, but unlikely). I can't find a 'reset password' option, only 'change password' which requires me to input my old one.

Can anyone tell me where I can request a pw reset, or can MNHQ send me my current pw? (I would prefer to find out what my current one is, though, if that's possible.)

OP posts:
ItsAllGoingToBeFine · 01/10/2015 17:42

www.mumsnet.com/password-reset/reset

Jux · 01/10/2015 20:51

Thanks, Itsall Flowers. Where do you find the link which takes you to that page - or is it like a secret handshake, only those who need to know, know?

OP posts:
ItsAllGoingToBeFine · 01/10/2015 20:59

I'm afraid I just googled it

Jux · 02/10/2015 19:49

You clever person! Why didn't I think that Grin

OP posts:
BeccaMumsnet · 04/10/2015 15:02

Hi Jux - the best way to request a reset without the link is to log-out and then click 'Forgotten my password' on the log-in page. Give us a shout if you have any further trouble.

Jux · 04/10/2015 16:17

Thanks, Becca, I think I have it sorted now.

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