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See all MNHQ comments on this thread

I can't namechange

7 replies

CuttedUpPear · 25/09/2015 22:55

Trying to name change. Tried using old nicknames and have inventing new ones. But every time the same thing - the page keeps telling me 'The current password you gave does not match the one on your account.'

Yet I can log out and then log in again with my password.

I need some advice desperately and need to nc. I've emailed HQ (hours ago) but no answer.

OP posts:
greenhill · 25/09/2015 23:12

You could always post the problem, then ask MNHQ to delete it ASAP. That way your problem is answered and vanishes quickly too.

Ask posters who reply to your thread to report it once you've got help, then it can be gone in 24 hours.

CuttedUpPear · 25/09/2015 23:14

I was just going to post it in chat but I'm a bit paranoid about all the journos lurking here.

Not that they necessarily are, or that they would be interested in my stuff...

OP posts:
greenhill · 25/09/2015 23:20

It's difficult if it's delicate, but you'll get more replies in chat.

CuttedUpPear · 25/09/2015 23:25

It's less delicate, more identifying. But thanks for your idea greenhill.

OP posts:
TheOnlyOliviaMumsnet · 25/09/2015 23:49

Cutted
Sorry that you've been ignored - report post is quicker often
Will have a look now

CuttedUpPear · 26/09/2015 09:08

Olivia - still nothing from HQ. I need to ask for advice quickly.

OP posts:
DawnMumsnet · 26/09/2015 12:22

@CuttedUpPear

Olivia - still nothing from HQ. I need to ask for advice quickly.

Hi CuttedUpPear,

Just letting you know that we replied to your mail earlier this morning. Do let us know if you've managed to sort things.

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