Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Logging in.

4 replies

Viasabatthe2nd · 23/08/2015 20:55

I have been trying to log in since the sight got hacked. It won't let me I have requested a new password several times and recieved no rest email. I have then used the contact email and it's still not sorted. I have now had to re register but have obviously lost all my private messages. Please can you help.

OP posts:
Simurgh · 23/08/2015 22:45

Have you already cleared out cookies and cache and checked junk mail, Viasa? I changed everything without incident but I know that some people have had their problems. HQ staff are keeping an eye on this thread so will see your post though. Good luck.

Simurgh · 23/08/2015 22:50

keeping an eye on this board*

janethegirl2 · 25/08/2015 18:26

I had similar problems. After several failed attempts with me requesting a password reset and not receiving one, I emailed [email protected] for clarification.

HQ emailed me saying that my account had been stopped because of some unusually troll like posting under my old user name. Unfortunately I had to reregister with a new email address and new user name as there was apparently no other way around the problem.

BeccaMumsnet · 26/08/2015 16:22

Hi Viasabatthe2nd - your best bet is to email [email protected] with details of your log-in problems. They will take it from there.

New posts on this thread. Refresh page