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App not working so well all of a sudden

8 replies

RedYellaGreen · 12/08/2015 18:07

The discussion of the day option leads to a blank page, claiming no discussions present. This has always worked and nothing has changed on my phone, any idea what to do?

I've deleted and added the app but it makes no difference.

Please don't say use the online version, because it takes a ridiculous time to load, and does my head in!

OP posts:
KatherineMumsnet · 13/08/2015 17:08

Hi there RedYellaGreen

Sorry about this - how frustrating! Could you post a screenshot of what you are seeing to help our tech team?

RedYellaGreen · 16/08/2015 08:13

Thanks for the reply Katherine. When I click discussion of the day from the 3 purple options (Active, Topics, and Discussion of the Day) it takes me to a page entitled "discussion of the day" in purple, but ten tells me that discussions I have chosen to watch will be seen here, which of course isn't discussion of the day!
Here's a screenshot as requested.

App not working so well all of a sudden
OP posts:
BeccaMumsnet · 17/08/2015 13:00

Thanks RedYellaGreen. Can we just ask, is this the old app or the new app?

RedYellaGreen · 17/08/2015 22:12

It's the old app. Well, when I say old, I mean it stopped working on my existing app, so I deleted it and went back to the App Store to reinstate it again. Did I reinstate the new one by accident?

OP posts:
BeccaMumsnet · 18/08/2015 16:32

Hi RedYellaGreen - this sounds like an issue with the older app. Unfortunately it is a little temperamental, and so we're developing a new app. If you'd like to help us test the new app, take a look at this thread. Otherwise, we're afraid it is a case of using the mobile site.

RedYellaGreen · 18/08/2015 22:40

Thanks for the offer. I used the link you gave and submitted my email but haven't heard anything yet. Should I have received an email? Shock

OP posts:
RedYellaGreen · 19/08/2015 10:30

Thanks MN for the invite to test drive. I've installed and logged in, but it won't let me in. It says "Oop!Login Failed. Look like you're offline, please check your network and try again."

I have no idea whether it has something to do with the recent hacking problem, but I suspect you are very busy at the moment dealing with that, so probably this has quite understandably taken a seat on the back burner for the moment.

OP posts:
RedYellaGreen · 19/08/2015 11:21

Ps - I've started posting on the test drive thread instead, so as to keep it all under one roof!

OP posts:
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