Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

contacting mumsnet

2 replies

1979ring · 31/07/2015 09:43

Hi, how long does it normally take Mumsnet to respond to a question that has been emailed to them or to a message sent via the 'report' button on a persons own post please? I'm new and am now complaining about anyone else or moaning, just wondered if anyone knows? Thank you

OP posts:
AnyFucker · 31/07/2015 09:57

usually within the day if during office hours

BeccaMumsnet · 31/07/2015 11:28

Hi 1979ring - we hope our email found you well.

AnyFucker is right - you will likely get the quickest response Monday to Friday between 9am and 5pm. We run a skeleton staff during the evenings and at weekends and so it may take a little longer for you to get a response. We couldn't give an exact response time because this entirely depends on how busy things are.

Please do get back in touch with us if we can help any further.

New posts on this thread. Refresh page
Swipe left for the next trending thread