what the hell just happened?!

[ThumbWitchesAbroad]

I had a Server time out error, and then when I refreshed the page, all my saved customisations had gone!

But I was still logged in.

I've dealt with it, but whaaaat? What did you DO? Is it going to happen again?

Happened to me last night. Bad server gateway?

Ah yes might have been that error instead, I got a few in the last couple of hours.

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This set of buttons (I can't screenshot) directly below the last comment is new, isn't it. It wasn't there before, was it?

There's a box to tick/unstick somewhere on the customisation page to get rid of the Facebook/Google buttons etc. will go and gave a look and report back!

Unde the customisation section there's a drop down that says 'hide the social media' , change it to 'yes' and it gets rid of them

Oh cool, thanks - I must have had it hidden from when it was a floating toolbar, I've never seen this set before. :)

YES! Brilliant, thanks Claire!

Yikes
Glad it's sorted but sorry about that

YY Olivia, but do you know why it happened? Is it likely to happen again?

I have been having problems for weeks: bad gateways, timing out, freezing, really weird layouts.

Apparently HQ have been looking into it. It is not as bad as it was but still not right. Hopefully it won't thumbwitch but just watch the thread or something so you can return to re fix if is happens after dropping off the i'm on list sods law principle