Android Mobile App

[PoppyAmex]

When I click on "Active" conversations, I get ALL the stickies since January and have to scroll down endless sponsored posts/webchat announcements etc. to see the Active threads.

I've had this problem on my Nexus (had stickies going back 12 months!) and now on a new Motorola phone, so operating system has been updated etc.

Any idea why this happens?

Hi PoppyAmex,

Unfortunately, the ability to remove stickies isn't supported on the current app.

However, if you log out and back into the app, you should just have the normal number of stickies - about 5, rather than 55!

In other news, our shiny new app is at the early testing stage and will be available in the not-so-far away future.

Thanks, Dawn

Just logged off and it's now working perfectly. No more maddening scrolling; yay!