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Keep getting logged out

6 replies

Kampeki · 21/03/2015 00:17

Does anyone else have this problem? I'm constantly getting logged out of the site, even though I have the box ticked to keep me logged in. It's so frustrating!

It has been happening like this ever since they switched over to the new mobile site. I never used to get it on the old site.

Can anyone tell me why this happens and if I can do anything to stop it?

OP posts:
Aridane · 21/03/2015 08:16

I have this problem too - it coincided when I 'upgraded' to IOS 8 , though don't know if this is related...

Kampeki · 21/03/2015 09:58

I think I'm still on iOS 7, actually - never got round to doing the upgrade.

OP posts:
IonaMumsnet · 21/03/2015 21:19

Hello! Sorry to hear about this. Very annoying. Could you tell us which device and browser you are using? We'll see if we can find out anything from Tech.

Aridane · 22/03/2015 08:05

I am on an iPad and on IOS8

Kampeki · 22/03/2015 08:25

Thanks iona - I'm on an iPhone using safari. I think it's iOS 7 but not sure how to check. Confused

OP posts:
SouthBySouthWest · 22/03/2015 17:37

I'm still having this issue too. I'm on a Samsung S3, using the default browser (sorry, can't find spec). Very annoying!

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