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MN crashing and closing down t'internet

4 replies

CocktailQueen · 17/03/2015 21:50

using an iPad. When I click on a new thread MN shuts down and boots me out, so I go back to the iPad main screen. Other websites are working ok. What's happening? V frustrating!

Anyone else?

BeccaMumsnet · 18/03/2015 17:04

Hello everyone - tech have been looking into this and are working on a fix now. Should be back to normal soon.

IonaMumsnet · 22/03/2015 15:47

Afternoon all. Not great news we're afraid, but just to keep you all updated, Tech are pretty sure this is a bug in Safari iOS rather than a bug with Mumsnet. They are continuing to investigate to see if there's anything that can be done, but it is something that's happening on other websites, too. We will update again if there is any further news. Apologies again for any inconvenience - we know it's really annoying.

BeccaMumsnet · 24/03/2015 10:17

Hello everyone - we are really really sorry this is still happening.

Tech have suggested upgrading your browser (e.g. Safari/Chrome, not your iOS), which may help.

If not, they are still looking into the issue so will hopefully have an update soon.

Thanks so much for your patience Cake

CountBeculaMumsnet · 23/10/2015 12:37

Hi mashpot - there is an ongoing issue with Safari which we, unfortunately, can't help with.

Tech have suggested making sure your iOS and browser are up to date, and perhaps check the Apple site for more information on the error.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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