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DishwasherDogs · 17/03/2015 10:27
Every time I have been on Mn this morning it keeps crashing safari. It doesn't do it on any other website. I'm using an iPad. Any ideas what's going on or how I can fix it?
ShamTech · 21/04/2015 10:53
Thank you again. We're trying out another change today. Could anybody on iPad please post again here if you experience a crash from now on? Thank you.
ShamTech · 21/04/2015 15:29
AgathaChristie01 and EcclefechanTart what version of iOS are you on?
ShamTech · 21/04/2015 16:09
If you are able to upgrade to 8.3 we have been informed by Apple that the crashing (where it disappears and goes back to your home screen) is fixed in that version. And on our office and personal iPads, we are not able to make it crash on 8.3 whereas we can on 7.x
ShamTech · 21/04/2015 17:01
We're trying everything we can, but ultimately we're attempting to workaround a bug that has nothing to do with Mumsnet. Threads like this confirm it. We're not giving up though. If you'd like to help to push Apple to fix these problems, you can submit your own feedback to Apple. In the meantime, we'll continue to try and find a workaround. Thanks.
ShamTech · 27/04/2015 11:10
We have made a new, separate bug report to Apple now for the slightly different incarnation of this in iOS 8 (bug report number 20650483). We are also working with other websites who are having similar issues in an attempt to find a solution to this. I realise some of you are having issues on non iOS devices, but since we can more easily see this problem on Safari iOS we are focussing on solving that first and then will look at the other platforms. Thanks for your continued feedback and patience.
ShamTech · 05/05/2015 16:26
Thank you for the continued feedback. As mentioned before, we have filed 2 bug reports with Apple regarding the crashing. We've also found that a particular element on the page from Comscore sometimes uses a lot of resources which may trigger the crash more often than normal. Comscore engineers are working to resolve this and I'll post again when we've heard back from them, although this may not be a 100% fix as the real problem lies in iOS. Thanks for your patience.
ShamTech · 21/05/2015 10:29
Just to let you know we are still working on this. Comscore has not yet fixed the errors on their side, but it should be very soon and we are chasing them daily for this. Whilst this will not stop the crashing completely, we do hope it will lessen it. And we do have another option we're going to try very soon. I'll post again in a few days. Thank you all.
ShamTech · 22/05/2015 12:07
We're trying out a workaround right now. For those who have posted on this thread about your iPad crashing, please clear your cookies if you can, log back in to mumsnet and see if it crashes any less now whilst using Talk. Thanks.
YetAnotherBeckyMumsnet · 18/06/2015 13:31
Hello everyone
I'll just ask tech where we are with this and get back to you. In the mean time, please clear your cookies and see if that helps things along.
Thanks
IonaMumsnet · 02/08/2015 22:26
Sorry everyone - we really haven't forgotten about this - promise. Tech are probably in their jammies now, but we'll make sure they see this tomorrow and will post as soon as there is any update. Thanks for bearing with us.
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