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Original poster

Someone who was given a temporary posting suspension....

4 replies

ArsenicFaceCream · 09/01/2015 19:04

...but should be back by now, isn't back.

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MNHQ

TheOnlyOliviaMumsnet · 09/01/2015 23:06

Hallo
Thanks for flagging this - we'll have to take a proper look - may not be until after the weekend now. Sorry about that.

MNHQ

YetAnotherHelenMumsnet · 12/01/2015 14:57

Hi all,
We obviously cannot discuss individual members and the status of their accounts with other MNers (if we did, we'd be here All Day, believe us...Grin) but of course if the person concerned wishes to get in touch we will be all ears.
Thanks.

MNHQ

TheOnlyOliviaMumsnet · 12/01/2015 23:53

Sorry I couldn't post; was too busy with chocolate and gin. Grin

@Thumbwitch

Probably , but really, how hard is it to say "Yes you have to get back in touch with us" or "no, we should have done it after a week automatically, soz, will get onto it."
There certainly isn't an auto-reinstate.

TBH, if a ban is indeed temporary and the poster in question has been told this, then usually a mail from them to us with an assurance that they'll abide by the rules will elicit a response from us.

We are human and we do make mistakes and are usually happy to hold up our hands and fess up if something's been forgotten or whatever.

HTH
Smile

MNHQ

TheOnlyOliviaMumsnet · 13/01/2015 09:34

@emmelinelucas

So if you say someone is smug it warrants a ban Shock ? Call me what you like. Gwan gwan gwan. I won't complain. My back is broad. My skin is thick. Pah.

To clarify. We think our Talk Guidelines are pretty clear on this - we don't tolerate personal attacks and encourage people to report those who do this.

We also ask folk not to troll hunt.

We absolutely don't ban people lightly, and usually we email persistent offenders asking them to adhere to the guidelines before we get the "ban hammer" out.

Peace and love, people.

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