HiMarmite
We've just had a look and it seems that thread was deleted about the same time as you posted here. If you reported it and didn't get a reply do let us know because we don't have any outstanding mails on that thread so could be a glitch. If you did get a reply since posting, apologies for the delay. The thread did get a lot of reports so we may have taken a while to respond to the reports while we were looking into the thread itself.