Can't see my PMs

[springydaffs]

I just get a screen that links 'inbox' and 'sent' but it goes round in circles when I click on either, returning to the same screen.

Help please MNHQ

what do you mean goes round in circles???

NB forgot to say, sorry about this - must be annoying - will see what I can find out here.

Thanks Olivia - if I click on 'inbox' or 'sent' the blue whirly thing goes, suggesting it is finding the page... but then returns to the 'inbox' and 'sent' links (ie in blue). Help!

To be clearer:

I click the purple box on the top right of the screen (with the envelope)

• click (inbox) [though it often automatically sends me to the messages page
• then I get this page:

• New messageSettingsAbout Private Messaging Inbox Sent

All messagesUnread only

'Inbox' and 'sent' are links, in blue. If I click on them, the blue whirly icon goes, showing it's finding the page... then back to the above screen.

Ah! I've found them! They are at the very very very bottom of the page. But in plain script. It's obviously not loading properly

Sorry about that Springy! Are they still looking funny?

Yes thankyou, sorted

Did tech jiggle things or did it sort itself out?

Spoke too soon. Gone back to wierd page

Sorry springy - don't suppose it's magically fixed itself again?

Nope

Hi Springy. Would you like us to send you copies of any PMs you've received recently?

Can we ask how you're accessing the site - desktop, mobile, app, operating system and so on?

Cheers (and sorry)

thanks. I'm on a laptop.

I can get PMs but they are at the very very bottom of the page and in plain type, new lines all on the left (describing it in case this gives a clue). I suppose I have to live with it? But if there's anything you can do then I'd really appreciate that.

Thanks springy.

Any info you can give us would be really useful. Which browser do you use to access the internet? If you use Internet Explorer, which version is it?.

For now though - unless a few other people report the same thing - it does look as though it might be a problem at your end rather than at ours, in which case there won't be a lot we can do.