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MNHQ

Mobile site adverts

25 replies

RebeccaMumsnet · 02/09/2014 11:16

Hi all,

We’ve sorted quite a few of the glitches raised by you Thanks on the mobile site. Please do go and take another look and let us know any further thoughts.

We have the answers to your mobile related FAQs over here, if there is anything else you would like to know, please post below.

There’s been a bit of negative feedback about the fixed ad at the top of the site so we’d like to test a new approach this week - no fixed at at the top but a returning in-text ad (every 6 posts) as you scroll down the page (something we’ve seen on other sites like the Guardian)

Hopefully this will also be a preferable solution for those who’ve felt the pages are too uniform or too white. As ever, please let us know what you think.

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MNHQ

JessicaMumsnet · 02/09/2014 11:32

Thanks PinkAndBlueBedtimeBears, every six posts is our current estimate based on testing and average screen size but as ever we need to try it out and see. One person's full flick could be another's erm half scroll?

MNHQ

JessicaMumsnet · 02/09/2014 12:14

@PinkAndBlueBedtimeBears

that reply made me laugh much more than it should have Grin

The ads are perfect, so so so much better! One thing, is there anyway of giving them an outline? Some of them are okay because they are coloured, but there is one ATM which is white with dark writing, which obviously blends into the other posts, took me a min to realise why it wasn't a relevant response to the thread! Also, with the post on the other thread with regards to my active button- ignore it! It was at the exact time you turned off the top ads and integrated them into posts, I assume that was the problem!!!!

Wink Glad it tickled you PinkAndBlueBedtimeBears!

And thank you for your thoughts on the ads. That's a fair point about the outline, we'll have a think about that.

MNHQ

JessicaMumsnet · 02/09/2014 12:16

@ItsAllGoingToBeFine

I preferred the ad always at the top - sorry....

ItsAllGoingToBeFine no need to be sorry at all! It's good to know your preference, thank you Smile

MNHQ

JessicaMumsnet · 02/09/2014 12:19

@ATruthUniversallyAcknowledged

I keep clicking through the ads at the bottom when I try to hit the 'active' or 'I'm on' links. Can anything be done about that?

Also, slightly off topic, but how can I view all replies on the new mobile version? (rather than individual pages) and why is the OP no longer repeated at the top of each page?

Sorry to hear that ATruthUniversallyAcknowledged, we've tried quite hard to ensure the buttons were big enough to avoid accidentally tapping elsewhere but we appreciate that might not be right for everyone.

View all replies is something we're working on and will be introduced in the near future. We're also considering how to include the OP at the top of the page without encroaching on space too much. We'll keep you posted Smile

MNHQ

JessicaMumsnet · 02/09/2014 12:36

@smilingthroughgrittedteeth

I hate the ads inbetween threads, I keep accidently tapping them and I also think that when its a thread about a sensitive subject ie miscarriage its completely inappropriate to have a flashing advert for fostering or pregnancy vitamins, which ive just seen. At least when its at the top or bottom you can ignore them.

Hello smilingthroughgrittedteeth thank you for giving us your thoughts.

Some of our adverts come from a third party and in those cases we aren't always able to manage exactly what does and doesn't get shown ahead of time.

We're sorry if you've been upset by any inappropriate ads and we'll remove from sensitive topics asap.

Thanks
MNHQ

JessicaMumsnet · 02/09/2014 14:09

Thank you all for letting us know your thoughts, we're pleased to see most of you are experiencing an improvement. Keep your feedback coming! Smile

Lumineer that screenshot shows a typical ad from Google which I'm afraid we don't handle the styling for.

MNHQ

JessicaMumsnet · 02/09/2014 15:01

@nickelbabe

I like the adverts at the top and at the bottom.

i don't like them stuck to ttge top of my sscreen (so they don't disappear when i scroll but move with my scrollong)

having them every 6 posts is awful !!
they're just constantly there!

and as they also move, it's bloody dreadful!

as someone else said - bad bad idea in sensitive threads as it really interrupts the flow. (and looks really tactless)

why did 6 get agreed? based on scrolling?
not good.
if they were surrounded by an obvious box, then maybe every 20 would be better, and certainly central so they can't be accidentally tapped when scrolling down.
but the box they're in now is bad - they just stick in the thread.
if you're going to put them there, then they need at least 2 blank (text depth) lines above and below.

Hi there nickelbabe, thank you for popping on to give your thoughts Thanks

We're addressing the sensitive topics issue right now.

6 posts is what we found to be a reasonable average on full screen height and scroll but we're open to feedback to try to get this right.

We'll have a think about the box that frames them with a view to try to balance making it obvious they're advertisements yet also not taking up more room than absolutely necessary.

MNHQ

JessicaMumsnet · 02/09/2014 15:02

@MirandaWest

I preferred them at the top - didn't really notice them there but they are definitely noticeable now.

Thanks MirandaWest that's very interesting and good to know your feelings.

MNHQ

JessicaMumsnet · 02/09/2014 15:04

@LineRunner

I prefer the new approach, ie not having the ad stuck at the top of the screen taking up space and generally being annoying.

I don't like scrolling ads anywhere, tbh. They make me grumpy.

Thanks LineRunner it's good to know your preferences too. Unfortunately moving ads aren't something we can just get rid of, sorry about that. Will Cake help improve mood?

MNHQ

RebeccaMumsnet · 02/09/2014 15:26

@SwedishEdith

Seems better so far. It's funny, you've made so many changes it almost looks like the old site now Grin Now if we could just go to Active and TIO with one tap rather than two it'd be almost perfect! Or not that much different to how it was

Hi Swedish,

Have you not got the blue bar at the bottom with TIO and Active on? It takes you there in one tap.

MNHQ

RebeccaMumsnet · 02/09/2014 15:33

@SwedishEdith

No, no I got rid of them as soon as possible - too annoying

You could have another go now that the ad has moved and see if that makes a difference? What device are you using?

MNHQ

RebeccaMumsnet · 02/09/2014 15:43

@SwedishEdith

It's Ok - I'm reluctantly used to two taps. Xperia Chrome Android. I just want everything my own way Wink

Grin Grin

MNHQ

JessicaMumsnet · 02/09/2014 22:20

@PseudoBadger

Yooo Hooo MNHQ - one of those sneaky adverts that opens the App Store is around... Here is the advert that did it, and the app that it opened.

Thank you PseudoBadger we'll flag that one up for you. Smile

MNHQ

JessicaMumsnet · 02/09/2014 22:22

Thank you everyone for your thoughts. We're afraid we can't only accept still ads so there will be some element of movement around.

Please do keep your thoughts coming while we test out this approach.

Thanks
MNHQ

JessicaMumsnet · 03/09/2014 09:11

@Queen0fFeckingEverything

I now have a fixed ad at the top AND ads every 6 posts AND a giant flashing ad at the bottom of every page.

Which is crap.

Wooah that definitely shouldn't be the case Queen0fFeckingEverything please can you let us know what phone and browser you are on so we can take a look? Thanks

MNHQ

JessicaMumsnet · 03/09/2014 09:47

There should be a single ad at the top of the page which then scrolls away and then two further adverts that each appear after 6 posts, and they should appear between posts.

The adverts shouldn't be within any posts so if you're seeing that it would you mind taking a screenshot so we can see too?

Thanks

MNHQ

JessicaMumsnet · 03/09/2014 09:49

Thanks Queen0fFeckingEverything Tthe ad at the top should scroll away when you move. We'll take another look on Samsung Galaxy S4 to check that's happening for us. Thanks

MNHQ

JessicaMumsnet · 04/09/2014 15:30

@MultipleMama

Here's a screenshot of the ad in a poster's box.

It's very instrusive.

My phone is Samsung S3 Mini, latest android and chrome.

Hello MultipleMama, that advert is between posts but we appreciate it may need a bit more definition or space around it. We'll give it some thought. Thanks

MNHQ

JessicaMumsnet · 04/09/2014 15:31

@Gileswithachainsaw

Is anyone else getting some weird square and eye thing flashing up mid screen?

Gosh that's sounds disturbing! Can you let us know if it happens again? Thanks

MNHQ

JessicaMumsnet · 05/09/2014 10:17

@Gileswithachainsaw

It's still doing it and starting to get on my nerves now. Stop with the eye balls and scrolling

Any chance you could screenshot eyeballs for us? Regarding the auto scrolling could you let us know what phone and browser you're using please also do you have bookmarks turned on? Thanks

MNHQ

JessicaMumsnet · 05/09/2014 10:36

@SinisterBuggyMonth

I can't get used to the ads mid thread. They are making me loose thread...of the thread...Confused

Was this the whole point of the redesign? Because ads every 6 posts must equal a huge boost in your revenue!

Hello, advertising was not the motivation for a redesign. We spent a long time listening to feelings about mobile talk and the talk app and we wanted very much to create a mobile experience that replicated the functions of the desktop site.

Part of the problem in the past with the older designs has been a lack of screen space to fit all the options people wanted. Over the course of many months we worked on and tested several designs to see which would strike the best balance between functions and content. Though it's always a tricky balance to strike.

The adverts appearing between posts is one of the approaches we're trying out and we're v keen to know how you feel about it so thank you for letting us know.

MNHQ

JessicaMumsnet · 05/09/2014 10:41

Thank you everyone who has given their thoughts so far. Advertising is clearly quite a polarising issue..!

We are reading all your posts and it is extremely helpful to know how you feel so thank you for taking the time to let us know.

This is one approach we're trying out, 6 posts is based on us testing average scroll and screen size as well as average length of post but is still a beta version and we're always keen to improve and tweak based on your feedback.

Thanks
MNHQ

JessicaMumsnet · 05/09/2014 10:42

@Gileswithachainsaw

No idea how to do a screen shot as it's new. Sorry.

Hello, looks like you can take a screenshot by pressing the home key and power key at the same time. Could you give that a go please? samsung support page

MNHQ

JessicaMumsnet · 05/09/2014 11:31

@Gileswithachainsaw

Here. It floats around too

Hello, that's a feature of your new phone rather than anything to do with us Smile Looks like it's related to the smart scroll feature? There's some info on it here

MNHQ

JessicaMumsnet · 05/09/2014 12:19

@Gileswithachainsaw

My apologies Hq it only came up on mn not on anything else so I thought it might be a glitch. Thanks for the link I think I have turned it off now and wouldn't have known otherwise so thank you Smile

No problem at all, glad you've sorted it Thanks

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