How do you send mnhq a private message?

[PPaka]

I have a question, but it's not about a specific thread

[email protected]

That's the one PPaka

Thanks Eve

Is that an email address or a username ?

Is there a talk username I can send a message too ?

It's an email address. I don't think you can PM MNHQ staff (could be wrong though). I suppose you could try the msg poster option on Rebeccas msg above.

You can PM them but I think that the [email protected] is the better option because it will be forwarded directly to the right person to deal with something rather than a staffer who you happen to notice on the board. (Who might also be away/on leave or something by the time you email.) They respond pretty quickly to a message on that general email.

Really? I sent an email to them several weeks ago and after an immediate automated response got no reply at all. Pretty disappointed particularly as someone from MNHQ suggested I send the email in the first place.

You were unlucky, then, sooty. That's not my experience at all.

I got an automated response, then a proper v helpful response a bit later, I wasn't expecting anything on a bank holiday!

I'm glad to hear others have had better experiences. I expressed a concern on a thread and a MNHQ member of staff suggested I email them. I sent a detailed email and heard absolutely nothing. My email questioned a particular decision and I'm afraid I now have the impression that MNHQ don't want to engage with anything challenging their decisions. I rather wish I hadn't wasted my time.

I'd re-contact them if you still have the details/email content because Homer may have nodded there. (You might not like the answer you receive but I'm sure you'll get one.)

@ilovesooty

I'm glad to hear others have had better experiences. I expressed a concern on a thread and a MNHQ member of staff suggested I email them. I sent a detailed email and heard absolutely nothing. My email questioned a particular decision and I'm afraid I now have the impression that MNHQ don't want to engage with anything challenging their decisions. I rather wish I hadn't wasted my time.

Hi ilovesooty,

Sorry to hear this, I will take a look now and see what happened.

Thanks Rebecca
It would be good to know what happened here.

We've just mailed you sooty, can you let me know if you've received it please?

Thanks Rebecca. Yes, I did receive your email. Amy's original reply never reached me though. I'm wondering if it ended up in my spam folder which I can't check at the moment.
Thanks for looking into it for me, and I'm glad to see that a reply was sent.