Hi MN, have been waiting for an email since the 20th March....

[InspirationFailed]

Hello :-)

I started a thread asking about the product test I did for MN a good while ago - it was the Mountain Buggy one. The seat is broken on it and it's unusable at the moment, Mountain Buggy said I needed to go through your contact with them as I don't have any warranty details to get the seat replaced. I had an email from Rowan on the 20th March saying someone would look into it, and I've emailed since but had no response. I was just wondering if there was an update? It would be a shame to have to throw it away. Thank you.

Report your own post and it will flag it up to MNHQ.

I will, thank you :-)

Hi there,

Sorry to hear you haven't had any response from us, but we're on the case now. We'll reply to you via the report if that's alright?

Thank you, does via the report mean by email or PM? Either way is fine. Fingers crossed it can be fixed or something, it's only the seat that's faulty, the frame is fine :-)

Hi InspirationFailed, so sorry about the delay with this - I sent you an email yesterday, but if you did not receive it, could you please PM me?