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App not letting me log in

8 replies

AmandinePoulain · 12/04/2014 19:13

Hi

Whilst I have no issue getting into the mobile site the app (iPhone) is telling me my details are incorrect. Just now if was 'unable to connect to Mumsnet' so I shut the app down (without logging out) and now I can't get back in confused

Is this related to the hacking ishoo?

Thanks

OP posts:
Faverolles · 12/04/2014 19:14

There's a sticky.
All passwords need to be reset.

AmandinePoulain · 12/04/2014 19:21

I've just seen, thank you :)

OP posts:
MooseBeTimeForSpring · 12/04/2014 19:24

I'm trying to change my password but it's saying the one I know I'm using is incorrect!

IKnowYouAndYouCannotSing · 12/04/2014 19:24

I'm having trouble too

Twighlightsparkle · 12/04/2014 19:26

I had trouble , wouldn't recognise new password once reset, rest it again and it worked

choccyp1g · 12/04/2014 19:27

i had to reset it 4 times before it accepted the new password

choccyp1g · 12/04/2014 19:33

and guess what? as soon as I sent an email note to Mumsnet it started working. sod's law in action.

RowanMumsnet · 12/04/2014 19:58

@choccyp1g

and guess what? as soon as I sent an email note to Mumsnet it started working. sod's law in action.

Really sorry for those having to do it multiple times, but glad to hear it's working in the end

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