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Logo dissapered.

7 replies

Goldelephantslikedowntonabbey · 19/09/2012 17:44

My logo and ad at the top of the page have gone.
Its happened before but it always came back.
Can tech look into ir?

OP posts:
Tech · 19/09/2012 21:55

Hi, might you have installed an ad-blocker? Or maybe (accidentally?) set your browser not to show pictures? Do other images appear ok?

Goldelephantslikedowntonabbey · 20/09/2012 07:53

All other images are ok.
Im on the mobile site when i cannot see the logo.

OP posts:
Tech · 20/09/2012 18:39

That does sound odd, but the logo and ad are there, so it might be something funny your phone is doing. Are you on a phone? Please could you go to our diagnostics page and click "send report." That will let us see what browser you are using, which might help us help you. Thanks.

Goldelephantslikedowntonabbey · 20/09/2012 21:24

Done that tech :)
Its very sad without the logo.

OP posts:
Goldelephantslikedowntonabbey · 22/09/2012 07:36

Day 4 without the logo. Anynews tech?

OP posts:
Tech · 24/09/2012 16:15

Hi, you could try clearing your phone's cache to force it to reload the images. There are instructions here. You want the "clear the browser cache" instructions.

Goldelephantslikedowntonabbey · 24/09/2012 17:13

Its back now.
Yhanks tech

OP posts:
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