Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Namechanging and the iPhone app

10 replies

MmeLindt · 27/07/2012 07:30

For the last couple of days, I have had to log in using this old old name cause I can't use my new version - both on laptop and on iPhone.

I was last logged in using blog name (cause was posting on blog topics) ie SaltandCaramel.

This morning I wanted to use iPhone app but can only log in as MmeLindt, and can't change to other name.

I'm also constantly having to re-enter password when I use different gadget - I have 2 iPhones, iPad, laptop and a netbook. When I use a different machine, I have to log in anew.

Anyone else having issues with logging in?

OP posts:
Tee2072 · 27/07/2012 07:49

I don't namechange, so I can't answer to that, but I an logged in to at least 4 devices right now with no problems regarding having to login.

I have heard others say the same recently, though, so maybe I'm just special? Grin

Have you tried turning off the app completely and relaunching it? I find that clears saved data for some apps. I don't use the app so can't know if it will work in this case!

Tee - Totally unhelpful in every way! Grin

MmeLindt · 27/07/2012 12:11

Not totally unhelpful. Will try downloading the app again. Grin

OP posts:
OneOfMyTurnsComingOn · 27/07/2012 12:13

I've namechanged a few times but no problems here. Both the app and desktop site just ask for my user name and password again.

Tee2072 · 27/07/2012 12:23

I don't think you need to delete the app, just double click your home button to bring up your active apps across the bottom of the screen, hold an app down until it wiggles, press the + sign in the corner of the MN App. That will shut it down completely.

So then select it again and see how it goes.

RustyBear · 29/07/2012 08:37

I have always had to login again if I try to use MN on a machine of any type that I haven't used for a while - for example, one of the PCs in the suite at school. But once that has happened, even if I tick 'Keep me logged in' I will still have to login again on each of my regularly used devices - iPhone, iPad, home MacBook, home PC, work PC and work iMac Once I've done that, I stay logged in until I use another machine that's not one of my regular ones.

It doesn't happen very often (usually only if I'm in school during the holidays and I get bored when waiting for something to install/update on one of the suite PC's or the server and go on MN while I'm waiting)

MmeLindt · 31/07/2012 07:53

Ok, aside from the app - why is MN now insisting on me using this old name that I haven't used for years? It won't let me log in under a new name.

Normally, when I namechange, the next time I log in it asks for the current name. At the moment it reverts to MmeLindt.

OP posts:
Stitchthis · 31/07/2012 21:03

I've had the same problem too. I killed my alter ego in the end. Sob.

Stitchthis · 01/08/2012 17:41

Does nobody care?!

MmeLindor · 02/08/2012 08:24

Stitch
I tried logging in with MmeLindt then logging out and logging in again. It seems to work, but it is annoying if I have namechanged and want to post on iPhone

HellenicGamesMumsnet · 02/08/2012 16:51

We do care, Stitch (and MmeL). Sorry for being late to this.

Have absolutely no idea what's going on, though, so we'll ask Tech to have a look at this one.

New posts on this thread. Refresh page