Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Hi need techy profile help please

7 replies

giraffesCantGoPotholing · 09/05/2012 20:14

I change my name often but always link my profile to it using profile mover, no probs with that.

However usually once I move it if I want to edit my profile it lets me do that fine, but now it shows me a blank profile ready to edit iykwim. This doesn't happen with photos, I can see them and edit fine.

When I click my profile I can see it as others see it, but when I look at the version on my account it is blank.

Do you know what I mean? Can try and explain better if you like, its been a long day!!

OP posts:
RowanMumsnet · 09/05/2012 23:27

Hi giraffes - I'm afraid I'm clueless on this one, but we will see if Tech can take a look.

giraffesCantGoPotholing · 09/05/2012 23:45

No bother, not urgent but has been happening for a month or so now, at first I assumed it was a glitch Wink ya know one of those "we are offline for a bit, go and interact with your family" type glitches of late! But seems to be going on still. I can do screen shots/detailed expalnation of what I click/mean if tech needs, its deffo not appearing as it used to do before.

OP posts:
Tech · 10/05/2012 13:03

Hi GCGP, that is odd. I can see the problem happening. We'll have a look today at what might be causing it.

giraffesCantGoPotholing · 10/05/2012 18:43

Cheers :)

It deffo used to be fine as have always updated name for seasonal/relavant/boredom changes and yet been able to update profile no problem as when I use the profile mover thing it goes with it fine.

OP posts:
Tech · 13/05/2012 23:11

Hi, We've found what's causing this and will fix it overnight. It should be working in the morning.

HoneyDragonWearingLederhosen · 13/05/2012 23:17

Aaaah well done Giraffes, I thought I'd been doing something wrong.

giraffesCantGoPotholing · 14/05/2012 02:03

Yay Grin

OP posts:
New posts on this thread. Refresh page