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Just wondering why when we report something HQ reply to our email address and not through the pm system?

10 replies

hathorkicksass · 20/04/2012 22:39

That's all really.

Just an idle muse.

OP posts:
HangingGarden · 21/04/2012 13:44

Maybe because you're more likely to read email than go looking for a PM?

lisaro · 21/04/2012 13:56

I agree hathor. I don't always have my email open when mumsnetting on my PC, let alone on my phone. I think it would be better to be via PM.

hathorkicksass · 21/04/2012 13:59

See, Lisaro, that's what I was thinking. I don't always have email open, but I would notice the envelope thingy.

OP posts:
HelenMumsnet · 21/04/2012 14:00

Hello Hathor. We reply through email for lots of reasons but mainly because it's a system the MNHQ Community team can all access.

So, if you report something while I'm on duty, I'll reply. Then if you reply back later, when someone else is on duty, the new duty person will be able to see the correspondence and get back to you.

If it was all done by PM, I'd be PMing you; you'd PM with me with your reply - but I may not see your reply till my next duty shift. Which could be some time...

hathorkicksass · 21/04/2012 14:02

Ah I see Smile thank you - I wasn't complaining btw, just wondering

OP posts:
HelenMumsnet · 21/04/2012 14:04

No problem.

You're not waiting on a reply from us, are you?

hathorkicksass · 21/04/2012 14:05

no Wink

OP posts:
hathorkicksass · 21/04/2012 14:05

Fart. meant Grin

OP posts:
IamtheZombie · 21/04/2012 14:40

hath, admit it. You were flirting with Helen.

Grin
hathorkicksass · 21/04/2012 15:06
Grin Wink
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