Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Can we have or do we have a suicide thread policy for how MNetters should respond?

70 replies

HeadyEddie · 10/02/2012 19:55

I've been out and see that the thread that was in Chat has been pulled, before I went out there had been some (I think) useful discussion on what is and isn't appropriate to do in these circumstances.

I can see that there is text at the top of the MH board which links to really useful helplines, but what should/shouldn't individual MNetters do when a worrying thread is posted? Does MN have a policy on it?

For example, lastnight a few posters wanted to get MNetters to link the thread on FB in the hope that someone that could help would see it, which myself and a few others said wouldn't be a good idea, and as far as I know that didn't really happen. If we had some MN guidance then it would be easier for individual posters to see what is the best course of action - even if the policy is just to report to MNHQ, be supportive and link Samaritans.

OP posts:
Maryz · 10/02/2012 20:05

This reply has been deleted

Message withdrawn at poster's request.

HeadyEddie · 10/02/2012 20:14

Yes, thats how I feel but judging by last nights thread others feel differently and were trying to get in contact with the OP or her friends/family. There was talk of Facebook links, checking BT phone books for her area, trying to contact her DH beacuse he had posted on her once and all sorts. I think we need guidance from MN on what is and isn't appropriate for MNetters to actually do.

MN is an internet forum I think we have to be very careful before we try to step over the line into someone's real life, especially when you don't know what repercussions that might have.

OP posts:
OliviaMumsnet · 10/02/2012 20:45

Hello all

Thanks so much for raising this.

And you're right this needs careful considerationt - though it's certainly a while since we had a thread like last night's.

We will have a proper think about it at MNHQ and get back if that's okay.
M Towers

HeadyEddie · 10/02/2012 20:51

Thanks Olivia, some clear guidance from MNHQ would be great, it can then be quoted on similar threads in the future and will hopefully stop the threads going too far.

OP posts:
HelenMumsnet · 10/02/2012 22:39

Evening.

Thanks for raising all the points you have.

Obviously, this kind of thread is very upsetting and worrying for all who see and post on it.

Our advice, in this situation, is pretty much what you suggested, HeadyEddie: please do report the thread to us, continue to post supportively (if you feel you are able to) and, yes, link to the Samaritans or any other relevant helpline listed in our mental health webguide.

HeadyEddie · 10/02/2012 23:56

Thanks Helen, can that guidance be published anywhere on the site to be referred to next time we have one of these types of threads? You know, so 'tis official like?

OP posts:
Maryz · 11/02/2012 00:09

This reply has been deleted

Message withdrawn at poster's request.

HeadyEddie · 11/02/2012 00:36

Maryz I think most people just don't come to the Site Stuff board so won't have seen it?
Unless it gets popular and gets on the active convos I think it will be a quiet thread.

OP posts:
LivingDead · 11/02/2012 03:29

I dislike this head girl crap, you have an advisory from mnhq, it's not "the rules", I can imagine you linking to this thread in future situations. People will do what they feel is right at the time, judging by the situation and the history of the poster. You are not the boss, mnhq can delete as they see fit, it is their website, but you don't get to tell people how to behave.

HeadyEddie · 11/02/2012 10:58

Living You appear to like telling people that they are not the boss, on the Memoo thread you asked Wannabe who died and made her authority.

I don't think anyone is trying to be boss, in fact you sound the bossiest on this thread. I think that a policy for these types of thread is a good idea, I've seen a fair few of them now and they always turn into a debacle. Knowing how they are best handled and how much MN can/can't do is a good idea. If you disagree, well, who gives a shit.

OP posts:
W0rmy · 11/02/2012 11:15

I saw the thread yesterday after it was established that contact had been made so didn't post. But I would be interested to know what would be the correct thing to do. Personally I would report to MN, then try to look at posting history to see if from that, anyone appeared to know the op well enough to have contact details perhaps, and pm that member.

amistillsexy · 11/02/2012 11:18

Maryz, I was one of those bumping the thread in chat the other night. I did it so that anyone who did know the OP personally and happened to see it, might be able to contact her, or might at least be allerted to the fact that there was a problem.

I did not feel I was 'jumping on the bandwaggon'. Far from it, I wanted to go to bed actually, but couldn't bear the thoughtthat the thread might slip down the Active list and get lost amongst everything else.

It was not 'excitement' that led me to bump it. I was feeling no excitement, just sadness that a child might be about to lose her mummy, and dismay at the fact that I could do nothing about it. That is the problem with an 'online community'-when reality bites, there really is no 'community', since none of us have any links in real life.

The bumping was NOT random. Maybe if yopu'd thought about it, you'd see why we were doing it...or maybe you could have just asked at the time?

In addition, I have not 'ignored' this thread.
The reasons that I have only just seen this thread are that a- I wasn't on MN much last night and b- I have site stuff hidden so I wouldn't have seen it anyway.

The only reason I did get to see it is because for some reason I was logged out, so came on as an unknown user this morning, and saw the thread about eating more fish. I then logged in so I could join in with the fish thing, and saw this at the same time.

Maybe others have not had the same set of circumstances as me.

OracleInaCoracle · 11/02/2012 11:21

I agree that a policy needs to be in place. I know the OP from the thread in question and got v upset on her behalf at the speculation that it was just attention seeking and she was probably laughing at the chaos she caused (and the likening to CVQ was, imho, pretty disgusting) however, I dont think MN is the place for that sort of cry for help. A blanket policy would be a good starting point.

amistillsexy · 11/02/2012 11:32

Lissie, I didn't know it had turned like that. It must have happened after I went to bed. The nexit time I looked, the chat thread had been pulled.

In that case, I can understand why you felt annoyed, Maryz-since it degenerated into that sort of thing.

It is a strange thing that some people seem to feel cheated if they hear about an impending disaster and it then doesn't 'pan out'. I wonder if they actually have real lives sometimes, and any capacity to see outcomes and consequences.

Personally, I was just very relieved that the OP had not dissappeared off the thread for a more serious reason.

I have seen a few of these type of 'emergency' threads, and there is usually a reasonable explanation and a good outcome. I think MNHQ's policy that people offer support and signpost to outside agencies is all we can do really.

IWishIKnew · 11/02/2012 11:32

I didn't see that thread til the next morning but I would have probably bumped it to keep it active tbh.

I'd rather lots of people bumped than it being ignored. I know a lot of anxious people were kept awake worrying but I would rather live in a world where anxious people were worrying rather than one where people didn't care.

I think a policy on how threads like that should be handled in future is a great idea as not everyone has dealt with a suicidal person and so wouldn't know what to do.

As for people "jumping on the bandwagon" and then ignoring this thread I only saw this as it was in active convos. I would say 99% of the jumping on bandwagon people only see threads if they are in active convos.

Maryz · 11/02/2012 11:34

This reply has been deleted

Message withdrawn at poster's request.

W0rmy · 11/02/2012 11:39

I agree with you Maryz about the fb thing, as someone pointed out yesterday a lot of us keep MN private from friends & family in RL and linking these things could be cutting off a source of support.

There were just a couple of posters from what I saw who were being highly insensitive, but that was two too many.

OracleInaCoracle · 11/02/2012 11:39

maryz, yep.

Maryz · 11/02/2012 11:39

This reply has been deleted

Message withdrawn at poster's request.

SoupDragon · 11/02/2012 11:42

And sometimes, an ambulance is called, the person is taken to hospital and is able to make a full recovery.

OracleInaCoracle · 11/02/2012 11:45

But all those sympathetic and vulnerable people, especially the many who depend on the mh boards for support, are left hanging, which can be really, really damaging for them

I totally agree with this. but, then I also think that if one person's life is saved by internet sprites meddling, then thats a good thing. which is why a blanket policy needs to be in place.

Maryz · 11/02/2012 11:48

This reply has been deleted

Message withdrawn at poster's request.

SoupDragon · 11/02/2012 11:53

Yes.

wannaBe · 11/02/2012 12:05

I think report to mn hq and post number for the samaritans. And I think after one person has done that there's really no need for 200 others to pile in and do the same. I think mn hq should delete suicide threads as a matter of course with an email to the op advising to seek professional help.

Thursday night's thread was insane. And yes, I do think there is a huge element of people wanting to be seen to be doing something. Not just on suicide threads, but I've seen it elsewhere with the lengths people want to be seen to be going to in order to "help" someone. The reality is that bumping a thread about a thread over and over and over isn't going to have any impact apart from to upset those people who will be genuinely worried about the op, and to build a sense of hysteria that will continue to grow as long as there is no news.

Lissie, the reason why people said that it was attention seeking is because A, the original op has done this before, and B, she posted an op saying good bye, and then it was reported that she was absolutely fine and had gone to bed. I'm sorry but you can't blame people for being a bit Hmm about that. Because the reality is that people do post on internet forums for attention. regularly.

And that is IMO another reason why these threads should just be stopped at source and deleted asap, and posters discouraged from posting on them. Because while one person may genuinely feel that down, there are probably a hundred more trolls who will see the response generated by one such thread and use that to gain attention.

OracleInaCoracle · 11/02/2012 12:08

wannabe, I do get that. and, if Im totally honest, had it been a poster that I dont "know", I would probably have been the same. and that in itself is unfair.

its a shitty situation, and noone can do right for wrong, because if you ignore and something terrible happened, then you ignored someone calling out for help.