Just wanted to give a HUGE thumbs up to Mini Micro Scooters.
DD's scooter was run over by a van yesterday (don't worry, she was fine!). Surprisingly, it's only "injury" was a bust wheel shank and brake, but I pretty much wrote it off as a goner and started looking around for a new (2nd hand!) one.
However, I thought I'd phone the MMS customer service just to see if there was anything that could be done, and they are sending out a new wheel shank (plus screws and what not) and brake FOR FREE! .
I have to say that I am really very impressed by this. Hurray!