Clarks gave me two pairs of trainers by mistake! Scruples in question

[SecondhandRose]

Instead of Clarks giving me back DD's very uncomfortable sandals back in a box they gave me a 2nd pair of the same trainers just in one width size smaller. Both widths fitted but the G looked most comfy.

What would you do?

People demand the oddest stuff in shops and companies don't blink so I think you should do whatever you want.

I used to be a manager in Next, once a lady came in with a bit of plastic wrapper and said she had bought a greetings card and the envelope was a tiny bit too big for the card, but she'd used them as she'd had to send the card off, and demanded a refund for the fault! They gave it to her too! Madness!

The store will have to account for all the stock and if someone goes in to that box today with your dd's sandals in, someone can quite easily look up sales records and see who it was that sold them, therefore they will get in to trouble.

I make no apology for thinking you should return them (though sorry if I sound a little harsh). My conscience would not allow me to keep them and I would be setting a dreadful example to my children if I didn't 'practice what I preach'. This was an honest mistake on the part of the staff and you should see it as such and return them. Someone else could wrongly be accused of theft and I wouldn't knowingly want that on my conscience.

Perhaps I'm a dishonest person but I would say KEEP THEM! I once nipped into Asda for some chicken(!) and ended up picking up a handbag, some shoes and a top aswell , somehow the dozy checkout lad, who appeared to scan everything through, only asked me for the £4.29 for the chicken! I clamped my hand over my own mouth to stop myself from saying anything and the guilt had miraculously disappeared by the time I reached the car park! After all, I had handed all my purchases to him and paid the price asked of me.
KEEP THEM!

Well said Aero.

Rememeber chocolate is always right whatever the circumstance.

So if he had said the price was double what you expected to pay, would you have said nothing then and paid what you were asked to MandM?

Agree with Aero

nbg.
Only last week I walked out of Sainsbury's with a container of milk in the bottom of the buggy which hadn't fitted into my basket and I'd totally forgotten about it. Got to the next shop and realised it was there and felt dreadful (and also lucky to not have felt a hand on my shoulder). Went back immediately to customer services and paid for it feeling a little embarrassed but staff were very grateful (and surprised)!

have to agree with nbg and others.
In our store if anything goes missing then it is deducted from our wages.

In one case someone had been fitting a child with shoes. She needed to go to our store room and get another pair, but the child wouldn't take the shoes off so she left them there.
when she came out they had gone. with the shoes.

It really sucks when things like this happen.. we don't get paid much, and it's horrible when you realise that you've lost a pair of shoes and you;ll be in trouble. And even worse when you get the price deducted from your wages.

I only work 6 hours a week now... so £24 or whatever from my wages is a big deal!

I agree with those who said take them back. I had a Saturday job in a shoe shop and one of the other Saturday girls gave her friend a pair of shoes to walk out the shop in. The manager knew who had done it but couldn't prove it and we were all threatened with the sack, luckily the girl concerned confessed. Someone could lose their job over this.

bad karma will come back and bite you on the bum, take them back.

Good for you Aero.

If I ever found a pair of odd, wrong or old shoes in a box it would make my heart sink. Alot of staff work really hard to stop things like this happening and after all we're only human. Everyone makes mistakes.

having read Starlovers post - take em back! Sorry!

Im watching over you, take them back and be a nice girl.

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Feel guilty now - but only because of the wages thing! Am quite surpised about that actually. I worked in retail for a while a few years ago and never heard of a system like that. Did once get a formal warning from the supermarket I worked in as a student though, for eating an out of date Viennese Whirl!!!! Looks like I've always been dishonest!

YES YOU HAVE [SHOCK]

I will try that again

YES YOU HAVE

SHR, what are you going to do?

essbee, if your dd's shoes have rubbed her feet then take them back - they will usually replace them with no questions.

I'm voting for keeping them.

I would say take them back, don't want to sound patronising but I think more of us should try to do the right thing more of the time.

I was once undercharged at Tescos and called the customer service centre to ask about returning the money - they were so shocked and just said to keep it.

take them back

Take them back - forget the Clarks the company and think of the staff - it's them you're potentially shafting.

Approaching a cashpoint years and years ago, I found some money that the previous user had just left in the slot. To my boyfriend's horror (now DP), even though I was working 2 jobs to hold down the purchase of a flat, I took the money into the bank.

I should be called Angel2girls