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Original poster

Clarks gave me two pairs of trainers by mistake! Scruples in question

81 replies

SecondhandRose · 14/06/2005 08:08

Instead of Clarks giving me back DD's very uncomfortable sandals back in a box they gave me a 2nd pair of the same trainers just in one width size smaller. Both widths fitted but the G looked most comfy.

What would you do?

OP posts:
Gem13 · 14/06/2005 15:34

Once when working in retail I had my wages docked by £13.50 for undercharging someone (put in £1.49 instead of £14.99) and I was only on £90 a week.

Take them back.

handlemecarefully · 14/06/2005 15:42

Well if it really affect the shop staff directly in that they may have to pay for your error, then I am switching camps and opting for taking them back.

Aero · 14/06/2005 16:11

My sister works in a pub and if there was any shortfall in the till due to mistakes made then the money had to be replaced by the staff so I'm not at all surprised that this is the case in a shoe shop. Those were the brewery rules and however unfair it seemed, mistakes had to be paid for - litertally. So if someone handed out too much change for exanple mistaking a £10 note for a £20, and no-one knew who was responsible, then the shortfall was divided and taken from staff wages!
Those aren't my reasons though, but if I were even slightly tempted to keep the shoes that would be more than enough to sway my decision towards honesty.
Imo it's just plain dishonest to keep them regardless of penalties for staff though.

teeavee · 14/06/2005 16:13

I would keep them - even though it's bad...
that's the kind of girl I am

Mosschops30 · 14/06/2005 16:17

Message withdrawn

spykid · 14/06/2005 16:18

keep them

LIZS · 14/06/2005 16:22

Agree with Starlover, stockloss be it errors made by staff or theft come back on the staff as it affects the profitability of the store when stocktakes and audits are made. This can affect their bonusses and ultimately the number of employees and viability of a branch.

Is there any point in having 2 pairs of trainers the same especially if you have a conscience about it ? Give them a call and see what they say.

Guardianangel · 14/06/2005 16:23

I was just about to add how wonderful it was that the general theme of the thread was honesty.
Then I read the last two.
Im watching over you two!!!

Mosschops30 · 14/06/2005 16:24

Message withdrawn

Guardianangel · 14/06/2005 16:25

by virtue of the fact you asked the question in the first place, means that you have a conscience. So take em back, go on, you will feel better for it.

Guardianangel · 14/06/2005 16:26

yes, you know who you are!!

spykid · 14/06/2005 16:26

sorry would have returned them if i had noticed whilst still out shopping , but if i had bought them home and then noticed , I'm afraid I wqould keep them

Guardianangel · 14/06/2005 16:30

Not good enough spy!!!

Aero · 14/06/2005 17:00

Perhaps if you give them a call to explain what happened and that it is inconvenient for you to return them immediately, your honesty may be even rewarded - they might well say to keep them or they might just ask you to return them next time you're passing. That way, your conscience would be clear. Can't really see the point of having two pairs of shoes if one doesn't fit properly though.

stitch · 14/06/2005 17:04

take them back.
if you cane bear to do that, then give them to a charity shop.
honesty is always the best policy.

crunchie · 14/06/2005 17:31

Starlover I am totally shocked that your company has that policy. It is disgusting TBH to be penalised for an honest mistake. I would NEVER work for a company that thought so little of me that docked my wages if a mistake was made. Of course I would try to be careful, but I am totally suprised that you have this system. I wouldn't even work in a bar that did this either. I remeber once working under this system and it was crazy as basically I had no control over the money being counted, how do I know the money was out?? Could be the manager doing a dodgy deal

MistressMary · 14/06/2005 17:34

I would take them back.
What goes around and all - you know.

Aero · 14/06/2005 17:37

The point is though, it was an honest mistake, so why should the company have to pay for it? It could easily be resolved in this case by returning the shoes. (Agree though that it seems very unfair on the staff).

QueenEagle · 14/06/2005 17:43

Oh crikey, this has caused a huge ding dong between dh and me!!

He says he would keep them, no question at all.

I say return them. I once made my then 6yo ds take back a chain for a hanging basket which he picked up at Homebase and "forgot" to put down before we left the shop. I made him go up to the customer services man and explain that he was really sorry and he wouldn't do it ever again. Poor lad was in tears but it taught him a lesson.

starlover · 14/06/2005 18:04

crunchie.. they introduced the policy because a lot of shoes were going missing. Not just in our store...
It's really to try and stop people being careless. Shoes shouldn't be left on the shop floor if you have to go back into the store room....

it does really suck. but thems the breaks!

flobbleflobble · 14/06/2005 18:06

Take them back - it's worth a lot to have personal integrity

hunkermunker · 14/06/2005 18:55

Aww - DH said he'd take them back. That's without knowing about the money coming out of the pocket of staff.

hunkermunker · 14/06/2005 18:56

He's just said, "If you're gonna commit a fraud, make sure it's enough to live on" I guess he's got bigger ideas re criminal behaviour

starlover · 14/06/2005 19:17

haha.. he has the right idea HM

hunkermunker · 14/06/2005 19:32

Definitely, SL!

He knows somebody who worked out how much it would cost to bribe him - £1.2 million apparently (he included things like air fares for his extended family to come and see him twice a year!)