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Original poster

Paul Stride

7 replies

LittleCheese · 04/06/2009 21:32

Has anyone used this company? They have a couple of things I want to order but I am nervous of using a company I know little about.

OP posts:
NellieTheEllie · 04/06/2009 21:45

Is this the one based in York?
We got our first buggy and car seat from there.
I know several people who have used them.
The times I have used them, they have been very helpful - fitted the isofix base in the car for us and let us check if buggies fit in the boot of our car etc.
Not used them for internet purchases though, but would assume it would be the same kind of good service from them.

Original poster
LittleCheese · 04/06/2009 22:44

nellie thanks for your reply, I have just checked and yes they are based in york. This is great news as I'm only about an hour away so will have a drive over one day instead of ordering online. Thanks again

OP posts:
wiggiuk · 01/06/2013 20:31

Really wouldn't recommend this shop. Staff rude unhelpful and quite arrogant. Want to purchase a stokke parasol in blue. Checked their website had 2 in stock. Phoned them to check they had it, they said yes so I drove 48 miles from bradford to York to pick it up only to be told it wasn't in stock. The woman I spoke to on the phoned had put a blue bugaboo parasol to one side. Now there's a big difference I stokke and bugaboo! But I was made to feel like it was my fault, the manager told me that the website stock wasn't upto date and he had sold the last one to France ages ago. Then tried to tell me that the woman told me it was that product. Now I wouldn't drive 48 miles, 96 mile round trip, to purchase the wrong product. Ridiculous. An apology and the manager saying the woman who I spoke to would be dealt with would have helped, even if he had no intention of doing so. Poor service, poor attitude.

Jojo3973 · 01/06/2013 20:41

I bought my dd's car seat from there. They came out to the carpark with me and let dd try the seat for size before I bought it. No complaints from me.

wiggiuk · 02/06/2013 07:34

Seems strange to me that 10 mins after I posted on a thread that hadn't been posted on in over 3 years a positive comment gets posted.

Jojo3973 · 04/06/2013 19:29

Not strange at all. I saw it in active conversations and didn't look at the date! Thought it was a new question.

wiggiuk · 19/06/2013 00:25

Probably work for Pail Stride

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