Anyone bought from play.com Are they OK?

[Notquitegrownup]

Want to buy a telly and amazon have just upped their price. I don't know Play.com at all - any experience anyone?

Thanks

Don't go near. Good customer service, speedy delivery, etc. but my card details were stolen after I used them, and after a bit of an internet search, I found out it was a common problem.

I use them a lot always been brilliant.

I've used them for years and never had a problem. They're often cheaper than amazon and deliver pretty quickly too.

I ahve only ever used them for DVDs and CDs, and have found them brilliant.

I would hesitate to make such a large purchase from an internet site. We bought a camerea once from Pixmania and when it sent wrond it was a total hassle to send it back and then await a replacement. Would have been much easier in a shop. A tv would be even more troublesome (and we are on our 3rd LCD after 2 were deemed 'unrepairable')

All good experiences with Play.com here -admitedly only smaller purchases like CDs DVDs though.

We've used them for a few years.

Use them all the time for books, cds & dvds and they are great. Haven't bought anything big from them though.

use them all the time, the website should be secure with a little key up top. If it's not there it's not secure.

same as cat - often used for small items, both DH and I. no problems re credit card details, prompt delivery.

Always good. Never had a problem with them over a few years of purchases

always been excellent, and i buy an awful lot from them. Christmas especially.

Play are fabulous.

Have used em for years and never had my car details stolen from them

yep me too! Very quick delivery too!

Ive worked for both amazon and play cust service and thought their policies were pretty customer focused. However, I prefer amazons website (layout etc), but play have faster delivery.

Have you used any shop bots to see if you can lower price? Kelkoo and the like?

Play are great. Use them all the time and they are very reliable.

I have used them and had no problems.

I have used Play regularly for last few years and have always had excellent service from them; no problems at all.

Amazon still owe me a £10 gift voucher that I bought a couple of years ago. Several emails and phone calls later, still not sorted. Hsve now given up!

i alwasy find their delivery a bit slow TBH. if you are buying something that big sign up to QUIDCO and get money back for it.

I have never had any problems with play.com - good prices and fast delivery - admittedly only smaller purchases, though.

Had lots of stuff from Play and never had any problems. Once had something not turn up and they do ask you to wait 21 days i think before telling them, but as soon as I said the item wasn't recieved they sent another one no questions asked.

I have been quite impressed with them so far (only small things though) . But there is one CD that I ordered before christmas that hasn't turned up yet and they haven't responded to my query about it. It did say there would be a wait but this seems a bit ridiculous. Having said that, they haven't charged me for it yet so its not a big deal.