I have just received mine from Kiddicare in preparation for the imminent arrival of DC3 next Tuesday. I have found the new born body support pillow which I understand gets removed once you start moving the head support up as the baby gets bigger but should it have come with a new born head hugger too? One to be removed once the baby gets head control?
There is head support but this is not removable and I assume stays in the seat for the whole time the baby uses it.
My previous (6 year old) infant carrier had a head hugger and I just assumed this one would too but maybe the head support is enough.
I don't have a new born to test it on yet.