Anyone else had a hard time dealing with the company Two Left Feet?
I ordered a highchair from them in October which arrived no problem, however, it was faulty (wooden highchair, varnish peeling off) so wanted to exchange it. Two Left feet will not deal with after-sales over the phone. You MUST email them, and then they say they will respond within 3 days...
They did respond eventually and arranged to replace faulty chair, which they did no problem. However.... chair had same fault as first chair so had to email AGAIN. After long wait and then many emails back and forth (could have done it all in one 5 min phonecall) arranged for another replacemant but different brand as put off by faults. New chair supposed to arrive 11th December. Never did. Waited in all day. Tried to call Two Left Feet to see if chair coming, told to email. Emailed. No reply for a week. One word email:"Sorry". No date for new chair, no date for collection of faulty chair.
To cut a long story short: still have faulty chair here waiting for collection, no date for that. Emailed and asked for refund as dont want to deal with this company any longer, got email acknowleging request but nothing in bank yet.
Now over 3 months since original order was made and am so frustrated!!!