House Contact Details
Please note that, when calling House, your calls may be monitored and/or recorded for your security and to further improve our customer service to you. We may use your information throughout the Centrica group of companies, including British, Scottish Gas and One.Tel, to send you information that may be of interest to you. Please advise our staff if you would prefer not to receive this information.
Email us
We recommend using our secure messaging facility, as this offers security of data. If, however, your browser cannot display the 'email us' page, please note that the email address below is NOT secure and you should NOT send us personal data via this address.
[email protected]
Fax us
Should you need to send us any documents that you're unable to send via email, you can fax us. Our fax number is:
0845 604 0304
Calling from abroad
If you live outside of the United Kingdom please call us on:
+44 113 382 1022
Write to us
If you wish to contact us via Royal Mail about any of the products or services offered by British Gas or our partners, here's our address:
House Contact Centre
PO Box 50
Leeds
LS1 1LE