I got one half price as it was the 07 model - from Mothercare. The seat frame had a dent/slit in the foam so they ordered me a new frame, which took about 6 weeks to arrive. Got it home, put it together for the first time and the thing emits a load fart every rotation of the wheel when on a left handed pavement.
Brake evidently rubbing...swapped wheels, same thing on same side so it is a frame/brake fault, not a wared wheel etc.
Took it back immediately, woman knows me by now and gives me an ex display one to borrow.
Anyway she said she would order me a new frame as she had a good look and says it is indeed duff.
Today they rang me, nothing yet fro Bugaboo (been another 3 weeks I think) but they rang Bugaboo who demanded to know which side is rubbing. I told them.
They have no idea if I will get a new frame or they will jsut try to repair the old one.
I am a bit pissed off with this as it was meant to be new, it wasn't display or anything, just the last one in stock.
So what next - any experience? Should I just go for a refund as I haven't even had 24hrs use of it yet.