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Scammed by Shapermint - any advice?

9 replies

BodeAkuna · 15/02/2026 11:51

I’ve been bombarded with adverts for this brand on Facebook and finally caved. I clicked to go to the UK site and chose two items but then changed my mind before clicking the final buy button.
Suddenly, I had a confirmation that I’d spent about 90 quid. I looked and they had put an order through for four items via the American site . I don’t know how it happened.
I went straight to PayPal to try and cancel PayPal have said there’s nothing they can do. I need to go to the company. The company have said they cannot give me a refund. This was all within 10 minutes of the order.
I realise this is my own stupid fault. But any advice on what I can do )except not be an idiot and click on dodgy Facebook adverts ever again)?

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Middlechild3 · 15/02/2026 11:55

I've been caught out by a different company on Instagram. I just don't order anything via insta or fb

BodeAkuna · 15/02/2026 11:59

You’re absolutely right, maybe I just need to chalk it up to experience. It’s just a lot of money

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ThatLilacPlayer · 15/02/2026 12:05

Could your bank cancel it, as an unauthorised purchase?
It seems a dodgy website to take payment before you've clucked the pay button, how annoying!

BodeAkuna · 15/02/2026 12:42

ThatLilacPlayer · 15/02/2026 12:05

Could your bank cancel it, as an unauthorised purchase?
It seems a dodgy website to take payment before you've clucked the pay button, how annoying!

I will try now!

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BodeAkuna · 15/02/2026 12:51

Ok I’ve closed my PayPal account and contacted the bank who host the credit card associated with it.

They did have on their website “please don’t buy things with ads on social media” Blush

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ThatLilacPlayer · 15/02/2026 13:47

Good luck! x

BodeAkuna · 17/02/2026 11:23

Well - they’ve arrived and are unsurprisingly garbage. Make me look heavily pregnant rather than wobbly

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AccidentallyPorked · 17/02/2026 11:32

BodeAkuna · 17/02/2026 11:23

Well - they’ve arrived and are unsurprisingly garbage. Make me look heavily pregnant rather than wobbly

Return them for a refund!

BodeAkuna · 09/03/2026 06:44

I did. I had to pay six dollars per returned item, but thankfully I got some money back

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