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2 week delivery for Online Next sale items

11 replies

madeofmore · 08/07/2025 21:40

Come on Next, surely a huge company can do better than that even in sales season. Ordered on 4th July, it's expected to eb delivered on 18th July and its £4.95 whatever the amount you spend. Am I expecting too much to think that it doesn't take 2 weeks and it's a but cheeky to still charge a flat delivery rate for the pleasure of this service?

OP posts:
Number456 · 08/07/2025 21:55

They always say that at the start of the sale because it’s bedlam. I picked something up today that I ordered on Sunday evening.

Jaspersmummy2024 · 08/07/2025 22:01

I ordered quite a lot in the sale on Wednesday and it said by 16th for delivery. However all but 2 items turned up on Saturday afternoon

Magnir · 08/07/2025 22:04

Some of mine arrived yesterday, I think it's a latest date which they say it will arrive

Magnir · 08/07/2025 22:07

I have a delivery pass but I ordered this sale lot to store because I'm going away tomorrow so hopefully the rest of my order will be in store when I return

mnahmnah · 08/07/2025 22:07

A few years ago the VIP sale delivered quickly. I don’t know what changed but I hate the fact it can take weeks. One of mine says August 16th! I ordered lots of dresses for a wedding and have now cancelled them because they won’t arrive on time. Nothing VIP about waiting for ages.

madeofmore · 08/07/2025 22:44

Good to hear you've had quicker than expected deliveries.I have to admit it does say on or before 18th when I rechecked just now. Did you just get a delivery or an update email / text before hand?

OP posts:
Steelworks · 08/07/2025 23:21

The sale always takes longer, You should get an email.

lostinthesunshine · 09/07/2025 00:03

I bought a chest of drawers in the Next VIP preview last week. They said they would let me know my delivery slot before 18th July. Delivery slot came through today … 31st July! So nearly a month from purchase date.

In the meantime I bought other furniture from John Lewis at the weekend, and they have already delivered it.

mnahmnah · 09/07/2025 11:27

I have had an email telling me they are delivering it all today, a week from ordering

Permanentlymisunderstood · 09/07/2025 16:31

The bulk of mine came on Saturday.
The few bits still outstanding said they would be 2/3 weeks when I placed the order, which is fine.
I do have a delivery pass, if that makes any difference? They might prioritise those orders.

fireplaceember · 09/07/2025 16:35

Permanentlymisunderstood · 09/07/2025 16:31

The bulk of mine came on Saturday.
The few bits still outstanding said they would be 2/3 weeks when I placed the order, which is fine.
I do have a delivery pass, if that makes any difference? They might prioritise those orders.

I don’t have a pass but mine said two weeks but came today, just 1 item outstanding

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