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Ocado account has been deactivated

3 replies

Parveen1968 · 23/06/2025 22:26

I would like to know everyone experience with the ocado account being deactivated. I was trying to place an order however my account was deactivated. K have Facebook message them however no help. I would just like to know who to contact. Also has anyone experienced this

OP posts:
Bjorkdidit · 24/06/2025 04:54

How long is it since you used it? I've only ever used them a few times and not at all between October 2022 and September 2024 and my account remains active.

As for help with it, contacting them directly through the website would seem the most obvious thing to do.

Or you could just sign up again? A bonus if you did that is that you might get new customer offers.

hhtddbkoygv · 24/06/2025 04:58

They have a number and live chat that is open to 11pm or midnight so a while after you posted. Why not contact them?

Parveen1968 · 24/06/2025 08:53

I just ordered a Saturday

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